Windows 10: My laptop stays in black screen

Discus and support My laptop stays in black screen in Windows 10 Software and Apps to solve the problem; I accidentally turned off my laptop only by closing it and now when i turn it on it only stays in black screen i restarted it many times but nothing... Discussion in 'Windows 10 Software and Apps' started by Jakub Guzan, Nov 22, 2023.

  1. My laptop stays in black screen


    I accidentally turned off my laptop only by closing it and now when i turn it on it only stays in black screen i restarted it many times but nothing worked after couple off times it brought me to the blue windows page and i hit automatically find problems but it just only said find another solution should I factory reset my laptop?

    :)
     
    Jakub Guzan, Nov 22, 2023
    #1
  2. zplugger Win User

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Nov 22, 2023
    #2
  3. 56Kruiser Win User
    Some mornings, Laptop running, screen stays black...

    First note: I changed the title of the thread. I do NOT have this problem every morning, which the original title implied that I do.

    I did find your statement of "There was one user mode crash (application)." Interesting. I guess no info on what application that was?

    All tests I ran passed:





    My laptop stays in black screen 284537d1592780324t-every-morning-laptop-running-screen-stays-black-20200621_181303.jpg

    My laptop stays in black screen 284538d1592780324t-every-morning-laptop-running-screen-stays-black-20200621_181617.jpg

    My laptop stays in black screen 284539d1592780324t-every-morning-laptop-running-screen-stays-black-20200621_183045.jpg

    My laptop stays in black screen 284540d1592780324t-every-morning-laptop-running-screen-stays-black-20200621_183903.jpg

    My laptop stays in black screen 284541d1592780324t-every-morning-laptop-running-screen-stays-black-20200621_183950.jpg
     
    56Kruiser, Nov 22, 2023
    #3
  4. 56Kruiser Win User

    My laptop stays in black screen

    Every morning, Laptop running, screen stays black...

    I ran a sleepstudy report. It's interesting, although doesn't tell me anything. I'm attaching in a zip if you want to take a look.

    You can scroll down to 2020-06-23 22:55:06, as seen like below:


    My laptop stays in black screen 285158d1593143719t-every-morning-laptop-running-screen-stays-black-sleepstudyh.jpg


    That is showing when I put it to sleep

    Then when it auto booted for a Windows update, and how long it was on, like seen here: (just showing snippits)


    My laptop stays in black screen 285161d1593144014t-every-morning-laptop-running-screen-stays-black-sleepstudy2.jpg



    Then, there is when I hard reset it:


    My laptop stays in black screen 285160d1593144014t-every-morning-laptop-running-screen-stays-black-sleepstudy-3.png


    I haven't tried the non MS drivers suggestion yet. But I did turn hibernation back on.

    There's a lot of reports available via that powercfg command. I may look at some more of them.

    - - - Updated - - -

    I ran a power energy report, attached. I'm not thinking it is of any consequence, as it is a snapshot of right now, not when the problem happens. Several warnings in it too. Quick view:


    My laptop stays in black screen 285164d1593144809t-every-morning-laptop-running-screen-stays-black-powero-efficiency-report.jpg


    I also attached another interesting report: system sleep diagnostics, attached. The sleep diag report mentions requests by Conexant ISST Audio, even though I am not playing anything through audio. They are highlighted in orange, so makes me think that is warnings. I did a requests report, and that one indicated that the Conexant ISST Audio had an audio stream currently in use.
     
    56Kruiser, Nov 22, 2023
    #4
Thema:

My laptop stays in black screen

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