Windows 10: My Laptop stuck BSOD after doing Windows Update on Boot

Discus and support My Laptop stuck BSOD after doing Windows Update on Boot in Windows 10 Software and Apps to solve the problem; My laptop doing windows update and doing restart, after that the screen showing windows update, but after doing restart again, the message from update... Discussion in 'Windows 10 Software and Apps' started by Brian Vansyah, Mar 6, 2024.

  1. My Laptop stuck BSOD after doing Windows Update on Boot


    My laptop doing windows update and doing restart, after that the screen showing windows update, but after doing restart again, the message from update is "undoing changes made to your computer" and after that blue screen appeared. I can't access safe mode, automatic repair, and i do anything tips but zero result, can somebody help me, i found some case, they say it's cause Fast Boot, but i can't disable that, so my laptop denied me to access BIOS, but i don't know anymore about Fast Boot. The blue screen code is "SYSTEM_SERVICE_EXCEPTION" with "ntfs.sys". Can somebody give me some tips ? it wi

    :)
     
    Brian Vansyah, Mar 6, 2024
    #1
  2. waavman Win User

    Windows 10 Laptop stuck in update upto 3 hours then rollsback update

    @zbook,

    I am slightly confused by the results.
    As suggested by you, I performed clean boot in Windows 10
    In msconfig, chose Selective startup and unchecked "Load Startup items". Then under Services tab after hiding all Microsoft services, I disabled all services. Then in startup tab I disabled all startup tasks and restarted my Laptop. Once it booted I went to settings ->Windows update and clicked on "Check for updates" and then it gave a couple of updates like "2021-01 Windows update for Windows 10 v 1909" , "Update for removal of Adobe flash player.." and asked it to run the updates.
    So it ran the updates and restarted again. And I see in the update history as shown in below screen shot that those 2 updates are applied with todays timestamp 5/22/21

    My Laptop stuck BSOD after doing Windows Update on Boot 4t-windows-10-laptop-stuck-update-upto-3-hours-then-rollsback-update-updatehistory_latest_larger.jpg


    However on the Windows update screen it still shows "You are NOT up to date. Your device is missing important security and quality fixes" as shown in below screenshot.
    If I click on "Check for Updates" nothing comes up now and it keeps saying "You are NOT uptodate your device is missing important security and quality fixes" I tried restarting a few more times and it says the same thing.

    My Laptop stuck BSOD after doing Windows Update on Boot t-windows-10-laptop-stuck-update-upto-3-hours-then-rollsback-update-updatesmissing_latest_larger.jpg


    Also if I click the Start->Power icon, there are only 2 Options as shown in below screenshot. "Update and shut down" and "Update and restart".

    My Laptop stuck BSOD after doing Windows Update on Boot 1621701007t-windows-10-laptop-stuck-update-upto-3-hours-then-rollsback-update-startbutton_larger.jpg


    So can you please advise what this signifies and how do I proceed from here and what are the next steps because I am confused if it already applied all the updates or it is not able to apply the updates .
    Appreciate your help.

    Thanks

    - - - Updated - - -

    I am sorry, can you please clarify this which you have mentioned in your reply ?

    (1) What do you want me to do with this link
    setupdiag: https://docs.microsoft.com/en-us/win...rade/setupdiag

    (2) And what is V2: BSOD for. Is it connected to above setupdiag step ?

    (3) Is Upgrade_failure_info.bat the 3rd step you want me to run after above V2:BSOD step ?

    (4) PS2 Logs: Is this the 4th step to perform after upgrade_failure_info.bat step ?

    thanks

    - - - Updated - - -

    I am sorry, can you please clarify this which you have mentioned in your reply ?

    (1) What do you want me to do with this link
    setupdiag: https://docs.microsoft.com/en-us/win...rade/setupdiag

    (2) And what is V2: BSOD for. Is it connected to above setupdiag step ?

    (3) Is Upgrade_failure_info.bat the 3rd step you want me to run after above V2:BSOD step ?

    (4) PS2 Logs: Is this the 4th step to perform after upgrade_failure_info.bat step ?

    thanks
     
    waavman, Mar 6, 2024
    #2
  3. was a BSOD now it's stuck on boot up screen

    Hello, so my laptop was giving me the BSOD then I tried to do a recovy now it's stuck in a loop when I boot my laptop it show a screen that says instillation failed then it restarts. I ran the ram test I'll post those pics. Any other suggestions on what I could do? Thank you for your help!
    My Laptop stuck BSOD after doing Windows Update on Boot [​IMG]

    My Laptop stuck BSOD after doing Windows Update on Boot [​IMG]

    My Laptop stuck BSOD after doing Windows Update on Boot [​IMG]
     
    natenate22, Mar 6, 2024
    #3
  4. My Laptop stuck BSOD after doing Windows Update on Boot

    ughhh! BSOD on boot

    I guess my computer BSOD on boot right before getting to windows. not sure what the problem is though, everything is stable.

    It gave me a list of two files in windows that could have caused the problems
     
    MxPhenom 216, Mar 6, 2024
    #4
Thema:

My Laptop stuck BSOD after doing Windows Update on Boot

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