Windows 10: My Laptop suddenly stops connecting to the internet - “adapter is experiencing driver - or...

Hey there.

this has been an ongoing and frustrating problem for me for a while now. My computer has suddenly stopped having the ability to connect to the Internet. I will be using the Internet normally and then suddenly all of the network options will disappear and a small globe logo Will appear where the Wi-Fi normally would be.
Sometimes I have been able to fix the problem temporarily by running a troubleshooter for my network connection, but that seems to only be putting a Band-Aid on the problem because inevitably it ends up disconnecting again.
There are times when the troubleshooter doesn’t work and it tells me to plug an ethernet cable into my computer Which I do not have. It also says that the NIC adapter is experiencing driver or hardware related problems but it doesn’t seem to have a solution.

There was a time where this stopped happening for about a month and a half in which I noticed that my antivirus was also not running normally. So I thought it may be that this had something to do with my antivirus. My antivirus popped up again recently and I started experiencing these problems again. So I removed my antivirus but it doesn’t seem like it’s helped and I have no idea what I’m supposed to do. Nothing I can find seems to have any solution available. There’s nothing physically wrong with my computer. I’ve taken very good care of it but something is going wrong and I have no idea what.

:)

 

Losing internet connection intermittently only on laptop

Hi Lindamartin,

For us to know the reason why your laptop is losing internet connection intermittently and how to fix it, we would like to know more information:

• Have you tried updating your drivers?
• Did you receive any error messages?

We suggest that you try the troubleshooting steps below and check if it will solve the issue:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Internet Connections.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

We suggest you to update the Network adapters driver from the Device Manager.

Follow the below steps:

1. Right click on Start button and click on
Device Manager.

2. Expand the
Network adapters driver from the list.

3. Right click on the driver and click on
Update driver Software.

Post us back with the result.

 

Suddenly no more internet connection (wired)


Hi

So yesterday I was transfering 2 movies from my external hard drive. Since then, my internet connection has been gone.

We have 2 more machines (1 desktop, 1 laptop) both wired and 2 phones (wireless) who have perfect internet connections.
I tried another cable and reset my router but both didn't work. The light on the ethernet adapter is steady orange. So I guess I won't be a hardware failure?

I have run an anti-virus scan, anti-malware scan, DNS flush. All of that didn't work. It was very suddenly that the connection just got lost.

Any suggestions? I've been looking around on google but didn't find a solution yet...

Grtz

Update:
- Windows is showing my ethernet adapter (which is named 'intel ethernet connection (2) i218-v') in device manager
- I have tried deleting the ethernet adapter aswell as the network adapter (without losing the driver) and rebooted so windows could re-install. It did but didn't work.
- Have tried reinstalling the drivers for the LAN adapter using the install-CD, but it didn't make a difference.
- I have deleted Avast, also to no avail.
- Used the cable from the non-functioning desktop on the functioning one, cable is working fine...

 

Laptop doesn's recognize that it's connected to the internet Windows 10

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter

Method 2: Try updating the Network Adapter drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the Network Adapter drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand Network Adapter.

c. Right-click on the Ethernet and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help