Windows 10: my laptop turns off randomly if not connected to a charger, at about 30% charge

Discus and support my laptop turns off randomly if not connected to a charger, at about 30% charge in Windows 10 Ask Insider to solve the problem; And it started after the last windows updates. I'm not sure if windows updates are the reason but anyway. Any suggestions? It's pretty annoying.... Discussion in 'Windows 10 Ask Insider' started by /u/ludinya, Nov 16, 2020.

  1. my laptop turns off randomly if not connected to a charger, at about 30% charge


    And it started after the last windows updates. I'm not sure if windows updates are the reason but anyway. Any suggestions? It's pretty annoying.

    submitted by /u/ludinya
    [link] [comments]

    :)
     
    /u/ludinya, Nov 16, 2020
    #1
  2. Akihiko Win User

    Laptop no longer charging since Windows 10 update

    Thanks for the response, but the issue is not the battery or the laptop. It was charging and working fine prior to this most recent Windows 10 update.

    I'm sorry, I don't understand what you're trying to say. When the charger is plugged in, it just says "plugged in", but my battery has been at 2% for the past several hours. Obviously the charger is doing something since it's holding the 2% power, but it's not charging. There has to be some day to bypass whatever this update broke.
     
    Akihiko, Nov 16, 2020
    #2
  3. Laptop won't charge after unplugging, charger is fine.

    Windows 10 HOME - 19041.450

    Laptop : HP 250 G5 W4M71EA
    BIOS VER F.45
    BIOS VENDOR Insyde

    Charger works fine.
    Indicators show white light when turned on and orange when turned off and battery is plugged in.

    Resetting BIOS settings to default makes the charger work fine until I plug it out.
    After unplugging and plugging it back in it does not charge.

    What can be the cause?

    - - - Updated - - -

    When closing and opening the lid laptop is detecting the charger properly but upon re plugging it's not working again.
    The issue is that the laptop doesn't detect it's being charged while being turned on.
     
    bobfrominternet, Nov 16, 2020
    #3
  4. my laptop turns off randomly if not connected to a charger, at about 30% charge

    Plugged in, not charging


    I have a dell E1505 that I have hade no problems with Win 10 from day one until the latest update ver 1803. There must a bunch of people who have had this "not charging" issue. I have done every step from chilling the battery to removing all the battery drivers via device manager. Nothing worked. at one point I got half way there. I regrouped and played with it for three days. You will see in the procedure that it was the power cfg step that seemed to get it aligned to the system. I no longer have the issue and even the Quickset warning to use the proper Dell charger no longer appears. I hope this helps someone because I never found any Microsoft response that weren't scripted or useful.


    1. Make sure you have enough battery power to pullthis off. If you don’t you may have to use a friend’s battery.
    2. Disconnect the charger from wall socket. (Laptopnow on battery)
    3. Disconnect the charger from the laptop.
    IMPORTANT!! Go to the device manager and in the battery section delete all the drivers. Don't worry they will come back when you turn the laptop on in step 7.
    4. Turn off the Laptop.
    5. Connect charger to wall socket.
    6. Connect charger to Laptop.
    7. Start Laptop.
    8. Wait till it is completely started.
    9. At this point you will see that it is charging.If you disconnect the charger and reconnect it you will be right back where youstarted!
    10. Now this the step that I tried on a whim. Openthe command prompt. Type in
    a. powercfg /batteryreport
    b. Open the report. It has some real interestinginfo then close it.
    11. At his point you can shut down the laptop andsee your charging light is flashing.
    12. Turn your laptop on and click on the batteryicon. Disconnect the cable and it should tell you it is on battery. Reconnectand it should tell you it is charging.
     
    atomicbubba, Nov 16, 2020
    #4
Thema:

my laptop turns off randomly if not connected to a charger, at about 30% charge

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