Windows 10: My laptop was replaced due to a fault and I took a system image backup to transfer but...

My laptop was replaced due to a fault and I took a system image backup to transfer to the new laptop which is the Microsoft unit identical to the faulty one. Every time I try to restore it is comes up with a message "To restore this computer windows needs to format the drive that the windows recovery environment is currently running on. To continue with the restore, shut down this computer and boot from a Windows installation disc or system repair disc and then try again. Do I remove the backup drive and plug in another usb drive to create the repair disc, obviously I don't want the backup dri

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Transferring data from System Image to a new laptop.

I would appreciate assistance with the above please.

After many problems due to the cpu overheating, my HP Compaq Presario CQ56 finally packed up. Fortunately I had recently made a System Image (Windows 10) backup on an external hard drive.

I am waiting delivery of a brand new Acer Aspire 3 Laptop which has a 128GB SSD. It will have Windows 10 pre-installed together, no doubt, with bloatware.

I understand I can get rid of the bloatware before I do anything else using a Windows program called, I think, Windows Refresh and that is my intention at the moment.

I have a History back up also on the external hard drive which is sufficiently up to date for my needs and I do not anticipate having difficulty transferring these files. My understanding is that the System Image backup will contain all of the Windows 10 operating system files which I assume I will not need for the new laptop. However, I do not know which other files, folders or programs from the old Laptop will be in the System Image but, if there are any, may I please have guidance how to go about transferring these to the new computer. Whenever I inspect System Image files on a backup it is never clear to me what is what.

 

Creating a System Image backup - keeps looping

Hi,

Thank you for giving us an opportunity to assist you with the query.

I understand the inconvenience caused, now that you have me with you let me take care of this.

The system image is exactly like the mirrored copy of the Operating System which contains the configuration of the Operating System. When you create backup system image your windows 10 comes back to the same position at when the image was created earlier.

As an initial step, I suggest you to make sure that the services required for backup to run successfully is enabled. Refer to these steps:

• 
  Press Windows + R
  keys, type services.msc and press Enter.
  
• 
  In the services window, locate the services
  File history service and the Volume shadow copy service and check if they are running.
  
• 
  If they are not running, right-click and select
  Start to manually start the service.
  
• 
  Check if you are able to create a backup now.
  

Step 1: I suggest you to follow the steps from the below article created by

Andre Da Costa and check if it helps.

How to: Create a system image in Windows 10

How to: Create a system image in Windows 10

Step 2: If the issue still persists, I suggest you to boot the computer in a clean boot state and then check.

Booting the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue. You can refer to this article for more information:

How to perform a clean boot in Windows

Note: After troubleshooting, reset the computer to start as usual. Refer to the step
How to set the computer to start as usual after clean boot troubleshooting under more information.

Hope it helps.

Let us know the status, we are glad to assist you further.

 

[HELP]Image recovery issues

Guys i am trying to fix my cousins Asus Eee netbook. It has a backup image file that is partitioned on the hard drive but when I go to use it the app will run through a few steps and stop. It is running Vista . Any suggestions?