Windows 10: My laptop will not automatically connect to my router unless I reset network adapters

My laptop will not automatically connect to my router…can a technician connect remotely to my laptop to solve this annoying problem?

:)

 

Wifi not connecting to router network

Hi Bruce,

We would like to know more about the issue, please clarify the following:

• You mentioned that it’s only this laptop that is not able to connect to the Wi-Fi automatically, have you tried any other troubleshooting steps with the laptop before consulting us?
  
• Have you checked the gateway settings of your modem/router?
• What is the make and model of the laptop that’s having the problem?
• Have you tried contacting your Internet Service provider regarding the issue?
  

We also suggest that you try the network connection troubleshooter, click this

link for the article.

Let us know if you need further help.

Thank you.

 

Losing network connection

Hello Dear, if you have a laptop or a PC with a wireless network adapter, you can see a list of available wireless networks and then connect to one of those networks. The wireless networks will only appear if your PC has a wireless network adapter installed, the adapter is turned on, and the wireless access point is in range.

1. Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.

2. In the left pane, under Network Tasks, click View available wireless networks.
In case, If you don't see the network you want to connect to, click Refresh network list. If you see the network but the signal is weak, move the PC closer to the wireless router.

3. Click the network you want to connect to, and then click Connect.

4. If you're connecting to a secure network, type the security key, and then click OK.

I Hope you solve out your query soon.

 

Phantom router on network

Recently I've noticed a "phantom" router appearing in my network. The Belkin router is not mine, the Linksys is.

Properties of the Belkin router list serial number, MAC address, model number, model, manufacturer, but no IP address. It only shows up on my desktop, not the Pro 3's or HP laptop's File Explorer under Network.

Desktop is connected to network with a Netgear WNDA3100v3 N600 Dual Band USB Adapter - WPA2-PSK security type. Pro 3 and Laptop connect to network with their internal wireless connections

Haven't noticed any "strange" behavior, or usage, on my machines, but am curious as to why it is appearing in my network.

Also, any suggestions for a program that will scan the network and list all units "attached" to it?