Windows 10: My laptop will not connect to my internet but my phone will.

Discus and support My laptop will not connect to my internet but my phone will. in Windows 10 Gaming to solve the problem; When I came home from school today I noticed nothing online was loading so I decided to restart my router and modem. It says connected with Internet... Discussion in 'Windows 10 Gaming' started by JosephJV, Mar 28, 2025.

  1. JosephJV Win User

    My laptop will not connect to my internet but my phone will.


    When I came home from school today I noticed nothing online was loading so I decided to restart my router and modem. It says connected with Internet but the problem still persists. I can't use anything on the internet and I don't know why. My phone and other devices work perfectly fine however so I don't know what could be causing this.

    :)
     
    JosephJV, Mar 28, 2025
    #1

  2. HTC 7 Mozart mobile not connecting to internet

    Hello,

    If you cannot connect to Wi-Fi or use the Mobile Data on your HTC 7 Mozart device, we suggest that you follow the steps given on
    Lumia troubleshooting and repair. After each step, check to see if your issue has been fixed.

    • For issues connecting to Wi-Fi networks, select Connectivity > My phone has problems connecting to Wi-Fi networks, then follow the suggested steps provided.

    • And for issues connecting to the internet using a mobile data connection, select
      Connectivity > I cannot connect to the internet using a mobile data connection. Make sure to select the next options given if the problem persists.

    We're just here if you have further questions.

    Regards.
     
    81a3255d-566c-4bba-9244-0173490ea2c5, Mar 28, 2025
    #2
  3. jcaswell Win User
    W10 can connect to wider internet but cannot access web pages

    I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:
    1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
    2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
    3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
    4. I am using Windows Defender and have:
      1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
      2. Turned off the Firewall and tried again - no connection
    My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?
     
    jcaswell, Mar 28, 2025
    #3
  4. akhlaq768 Win User

    My laptop will not connect to my internet but my phone will.

    Connecting Laptop to the Internet, No connection

    Trying to connect to the Internet using my Laptop. (not via the wireless router, but through the Ethernet cable)

    My existing PC is connected to the Internet via an Ethernet cable, which is connected to the Broadband Modem (Virgin).

    What I have tried to do, is take the Ethernet cable from my PC and connect it to the Laptop... Unfortunately, the Laptop isnt connecting to the Internet...

    I have tried repairing the Network, with no success.

    I am using the same cable, which was connected to the PC...

    I do get error messages, when I click on repair in the Network Connection Tab. Its says it cannot assign an IP address.

    I am Using Windows XP Home Edition.

    I've tried using the Ping via cmd ping localhost or 127.0.0.1

    I get the following results -

    Packets: Sent = 4, Recieved = 4, Lost = 0(0%0)

    Also done the following -

    1. Start Internet Explorer.
    2. Click the Tools menu, and then click Internet Options.
    3. Click the Connections tab.
    4. Under Dial-up and VPN Settings, click the broadband connection, click Settings, and then click Automatically detect settings.
    5. Click OK.


    ..... with no luck

    What do I do guys?
     
    akhlaq768, Mar 28, 2025
    #4
Thema:

My laptop will not connect to my internet but my phone will.

Loading...
  1. My laptop will not connect to my internet but my phone will. - Similar Threads - laptop connect internet

  2. My laptop will not connect to my internet but my phone will.

    in Windows 10 Software and Apps
    My laptop will not connect to my internet but my phone will.: When I came home from school today I noticed nothing online was loading so I decided to restart my router and modem. It says connected with Internet but the problem still persists. I can't use anything on the internet and I don't know why. My phone and other devices work...
  3. My laptop will not connect to my internet but my phone will.

    in Windows 10 Network and Sharing
    My laptop will not connect to my internet but my phone will.: When I came home from school today I noticed nothing online was loading so I decided to restart my router and modem. It says connected with Internet but the problem still persists. I can't use anything on the internet and I don't know why. My phone and other devices work...
  4. Why won't my internet connect to my laptop but it does to my phone?

    in Windows 10 Software and Apps
    Why won't my internet connect to my laptop but it does to my phone?: Everytime my router turns off I have to factory reset my router for it to connect to my computer but I don't have to factory reset it to connect to my tv or phones...
  5. Why won't my internet connect to my laptop but it does to my phone?

    in Windows 10 Gaming
    Why won't my internet connect to my laptop but it does to my phone?: Everytime my router turns off I have to factory reset my router for it to connect to my computer but I don't have to factory reset it to connect to my tv or phones...
  6. Phones and TV connecting to Internet but not my Laptop

    in Windows 10 Gaming
    Phones and TV connecting to Internet but not my Laptop: My WiFi is connecting to my phones and TVs just fine but every time I connect to my laptop Surface 11 or Desktop it will not connect. I have restarted the computers, I have unplugged the router and let it sit for 5-10 minutes plugged it back in, I have tried the roll back...
  7. Phones and TV connecting to Internet but not my Laptop

    in Windows 10 Software and Apps
    Phones and TV connecting to Internet but not my Laptop: My WiFi is connecting to my phones and TVs just fine but every time I connect to my laptop Surface 11 or Desktop it will not connect. I have restarted the computers, I have unplugged the router and let it sit for 5-10 minutes plugged it back in, I have tried the roll back...
  8. HELP I CONNECT TO THE LAPTOP HOTSPOT WITH MY PHONE BUT NO INTERNET CONNECTION

    in Windows 10 Gaming
    HELP I CONNECT TO THE LAPTOP HOTSPOT WITH MY PHONE BUT NO INTERNET CONNECTION: I just want to ask , we have a laptop onboard here in the ship using satelite signal that has internet connection , i tried to connect to the laptop using the hotspot of the laptop , i also followed the ethernet statys properties and then sharing but when i check the section...
  9. HELP I CONNECT TO THE LAPTOP HOTSPOT WITH MY PHONE BUT NO INTERNET CONNECTION

    in Windows 10 Software and Apps
    HELP I CONNECT TO THE LAPTOP HOTSPOT WITH MY PHONE BUT NO INTERNET CONNECTION: I just want to ask , we have a laptop onboard here in the ship using satelite signal that has internet connection , i tried to connect to the laptop using the hotspot of the laptop , i also followed the ethernet statys properties and then sharing but when i check the section...
  10. connecting my phone to my laptop

    in Windows 10 Drivers and Hardware
    connecting my phone to my laptop: i cant get the notification on my phone to confirm the linkin, everything in the trouble shoot page has been checked and everything is perfect, i even factory reset my phone, logged out and in on my laptop but nothing works...