Windows 10: My laptop with windows 11 crashes every time the screen is turned off/sleep

Discus and support My laptop with windows 11 crashes every time the screen is turned off/sleep in Windows 10 Gaming to solve the problem; I have a laptop model Dell G155515. Recently, I bought an external monitor to use. Since then, I have perceived that when the computer enters sleep... Discussion in 'Windows 10 Gaming' started by william castanho, Dec 29, 2023.

  1. My laptop with windows 11 crashes every time the screen is turned off/sleep


    I have a laptop model Dell G155515. Recently, I bought an external monitor to use. Since then, I have perceived that when the computer enters sleep mode, if I try to turn on the system, nothing happens, then the system restarts.I have uploaded the dump file to my Google Drive, here is the link: https://drive.google.com/file/d/1SwBwkBLca7OoQtPp1RuODyFNtMobutFh/view?usp=sharingI already reinstalled Windows on my laptop 2 times and all the drivers are updated.Does anyone have a solution to help me?

    :)
     
    william castanho, Dec 29, 2023
    #1

  2. Windows 11, some applications seem to crash after laptop goes to sleep

    Hello,

    Currently whenever I close my laptop lid for prolonged periods (so the laptop goes to sleep) there seems to be some apps that seem to crash. They disappear completely from my desktop, or have to be forced to stop in task manager in order to restart them.

    These apps are namely:

    • Spotify
    • Trello
    • Whatsapp for PC
    • WSL
    • EarTrumpet
    Wifi also seems to stop working after my laptop goes to sleep. I have to turn it off and on again to for it to work.

    Steps taken to try fix issue:

    • Restored to default power settings
    • Ran power options troubleshooter
    I am currently on the windows 11 insider program, in the Beta branch, and I am on the latest build at the moment

    Any advice on this issue would be greatly appreciated.
     
    22623.1037, Dec 29, 2023
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Dec 29, 2023
    #3
  4. HHFY Win User

    My laptop with windows 11 crashes every time the screen is turned off/sleep

    In Windows 11 power-saving mode, clicking the Windows Focus prompt on the lock screen will cause a system crash.

    Problem description: As the title suggests.

    Steps to reproduce:

    1. Enter Windows 11 power-saving mode.
    2. Click the Windows Focus prompt on the lock screen.
    Expected result: The login screen should appear and after logging in, the browser should automatically open to view content.

    Actual result: The system crashes.

    Device information:

    • Windows 11 version: 22H2 (22621.1413)
    • Device: Lenovo Xiaoxin 14 Pro 2021
    • CPU: AMD Ryzen 7 5800H
    Other information:

    • When plugged in, the system automatically turns off power-saving mode and cannot be turned on manually. The function works normally.
    • When unplugged, turn off power-saving mode and the function works normally.
    • When unplugged, turn on power-saving mode and the system crashes.
     
Thema:

My laptop with windows 11 crashes every time the screen is turned off/sleep

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