Windows 10: my laptop wont connect to internet but other devices will

My laptop wont connect to the internet. I know my wifi is working fine because it connect to my other devices. I dont know what to do.

:)

 

laptop battery wont charge after latest update

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s okay if you only have 1).

7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.

 

Laptop now won't connect to Internet

It was the Device manager diagram that I wanted to look at. If you expand Device manager by dragging the bottom border downwards, the whole device list should become visible.

For the avoidance of doubt - I'm not suggesting only reinstalling the WiFi adapter driver if it is newer. Because you are not sure what changes you did when you were trying to use WiFi, reinstalling the driver is worthwhile even if it is the same version as the one you have now. It will ensure that there is nothing to stop WiFi operating whatever changes had been made - so, short of the WiFi key on the keyboard having turned WiFi off, it should work.

If there is still a problem then I suggest posting/reposting the diagrams of:
- Device manager, Network adapters section
- Settings, Network, WiFi [If it is there. Otherwise all of Settings, network] But larger than the first version of it -




All the best,
Denis

 

Losing internet connection intermittently only on laptop

Hi Lindamartin,

For us to know the reason why your laptop is losing internet connection intermittently and how to fix it, we would like to know more information:

• Have you tried updating your drivers?
• Did you receive any error messages?

We suggest that you try the troubleshooting steps below and check if it will solve the issue:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Internet Connections.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

We suggest you to update the Network adapters driver from the Device Manager.

Follow the below steps:

1. Right click on Start button and click on
Device Manager.

2. Expand the
Network adapters driver from the list.

3. Right click on the driver and click on
Update driver Software.

Post us back with the result.