Windows 10: My laptop won’t connect to Wi-Fi but I have other devices in my home that are connected...

I recently reset my entire laptop because it would not connect to my internet, now I’m stuck on the initial screen sign in screen that makes you connect to Wi-Fi to continue. It still won’t connect to wifi and there are no “settings” options on the screen for me to go to. Are there any quick keys I could try- to pull up the control panel or settings? My phone and tablet are connected to my Wi-Fi just fine so I know it’s just the lap top that’s not connecting. I attached a pic of the screen. Is there anything that I could do to get my laptop back connected to wifi or is it done for?

:)

 

One device can't connect to 2.4GHz Wi-FI

AcerA515-45 Windows 10 Pro 22H2 Qualcomm Atheros QCA61x4A Wireless Network Adapter I have no idea when this issue started but my laptop no longer connects to 2.4GHZ Wi-Fi - "unable to connect to this network". I can connect to 5GHz Wi-Fi and to 2.4GHz using an ethernet cable but not 2.4GHz Wi-Fi. I have two separate networks: one is my regular ISP and the other is Starlink. I can't connect to 2.4GHz Wi-Fi on either of them so it doesn't appear to have anything to do with the ISPs or the routers. All other devices (laptop, phone, tablet, TV, PlayStation, Android TV dongle) can connect to 2.4GHz Wi-Fi, it's only my laptop that can't. Things I've tried so far. Some I know to do, others are online suggestions: 1) Power off the router. Wait 30 seconds then restart. 2) Remove the 2.4GHZ networks from Manage Known Networks. 3) Uninstall the Adapter Driver. Reboot PC for it to reinstall. 4) Disconnect from all Wi-Fi access points, set PC to Flight Mode. Open Command Prompt as administrator and enter ipconfig /flushdns, then enter sfc.exe /scannow. When the scan completes shut down PC, wait about 30 seconds, then restart PC. 5) Update the drivers via Device Manager - Automatic (no updates available) and Browse > Let me pick from a list of available drivers on my computer. Tried the two that were in the list: Microsoft and Qualcomm. 6) Turn off "Allow the computer to turn off the device to save energy" in adapter Properties under Power Management. 7) Made sure the Preferred Band in the Advanced adapter Properties isn't set to Prefer 5GHZ Band. I even tried setting it to Prefer 2.4GHz Band but no luck. I put it back to the original setting of No Preference. 8) Uninstall VPN.

 

Windows 10 laptop is connected to the Wi-Fi, but don't give me the opportunity to enter a password.

Hi,

I suggest you to follow the below steps to delete the connected Wi-Fi device and try adding it again.

• 
  Type View Network Connections in the search bar and click on the same.
  
• 
  If your Wi-Fi device is listed, right-click on the device and click on
  Delete.
  
• 
  Now, try connecting to the Wi-Fi and check if it prompts for the password.
  

Hope this helps. Keep us updated with the issue to assist you further.

Thank you.

 

Different Network Connection From the same Wi-Fi

Hi,

Thank you for providing the details.

As mentioned above in your post, the Desktop is connected to the Ethernet
and Laptop is Connected to the Wi-Fi. It is not possible to connect to the same Wi-Fi networks. If both Desktop and Laptop are on Wi-Fi devices then you could try connecting it to the same Wi-Fi network.

• Did you try the below step provided and what was the result?

I would suggest you to create a new HomeGroup and check if it helps.
Refer: HomeGroup
from start to finish

(Applies to Windows 10 as well)

Keep us posted to help you better.