Windows 10: My laptop won't hold charge while in use despite getting a new battery

Discus and support My laptop won't hold charge while in use despite getting a new battery in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi,My HP Windows 10 laptop won't hold charge while it's in use, the white button appears on the side and it is classed as 'plugged in' but not... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by LiamDrury, Jul 24, 2021.

  1. LIAMDRURY
    LiamDrury Win User

    My laptop won't hold charge while in use despite getting a new battery


    Hi,My HP Windows 10 laptop won't hold charge while it's in use, the white button appears on the side and it is classed as 'plugged in' but not charging. When I put the laptop in standby and leave it plugged in however, the button on the side turns orange to indicate it is charging.I recently changed my battery on it within the last week done professionally and am unsure what the persisting problem could still be.Any help or suggestions would be much appreciated.

    :)
     
    LiamDrury, Jul 24, 2021
    #1
  2. FREEBOOTER
    FreeBooter Win User

    Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    My laptop won't hold charge while in use despite getting a new battery pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Jul 24, 2021
    #2
  3. FREEBOOTER
    FreeBooter Win User
    Plugged in but battery does not charge

    If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    My laptop won't hold charge while in use despite getting a new battery pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Jul 24, 2021
    #3
  4. CURT JUGG
    curt jugg Win User

    My laptop won't hold charge while in use despite getting a new battery

    New battery not charging


    I have an Acer Aspire V3-771 laptop (which is three and a half years old) with its original battery. As the battery is not holding the charge for as long as it used to I decided to replace it. I inserted he new battery, which already showed a charge of 60%, and let it run down to the point when the laptop turned itself off. However, when I tried to recharge the battery, the battery icon showed "6% available, plugged in, not charging". I contacted the supplier of the battery and they sent me a new one. This showed an initial charge of 93% so, in view of my problem with the previous battery, I decided to try and charge it up to full capacity before letting it run down. But as soon as I tried this the battery icon showed "93% available, plugged in, not charging". So I unplugged the charger and again let the battery run down until the computer turned itself off. I plugged the charger in again but then got "6% available, plugged in, not charging". I have no problem charging the old battery, so can anyone please suggest what the problem might be? I have tried taking out the battery and unplugging the charger and holding down the power button for 30 seconds, but this hasn't worked. Grateful for any advice.
     
    curt jugg, Jul 24, 2021
    #4
Thema:

My laptop won't hold charge while in use despite getting a new battery

Loading...

  1. My laptop won't hold charge while in use despite getting a new battery - Similar Threads - laptop won't hold

  2. My laptop battery won't charge

    in Windows 10 Gaming
    My laptop battery won't charge: I can't have my laptop disconnected from the charger as it will switch off. When hovering over the battery status, no matter how long it has been charging for, it still says 0%There have been times where my laptop will automatically switch off due to low battery but it is...

  3. My laptop battery won't charge

    in Windows 10 Software and Apps
    My laptop battery won't charge: I can't have my laptop disconnected from the charger as it will switch off. When hovering over the battery status, no matter how long it has been charging for, it still says 0%There have been times where my laptop will automatically switch off due to low battery but it is...

  4. Laptop not holding charge?

    in Windows 10 Gaming
    Laptop not holding charge?: So I tried charging my school laptop for about a hour or so, 0%. It still booted up but would just go black when it died. I am on a lenovo computer and a lot of stuff is not allowed by my school. I attempted to use Windows key + X and selecting device manager to update my...

  5. Laptop not holding charge?

    in Windows 10 Software and Apps
    Laptop not holding charge?: So I tried charging my school laptop for about a hour or so, 0%. It still booted up but would just go black when it died. I am on a lenovo computer and a lot of stuff is not allowed by my school. I attempted to use Windows key + X and selecting device manager to update my...

  6. my battery won't charge

    in Windows 10 BSOD Crashes and Debugging
    my battery won't charge: I just got a n Evoo. I plugged it in. It has been plugged in for 3 days and still won't work unless I keep it plugged in. https://answers.microsoft.com/en-us/windows/forum/all/my-battery-wont-charge/87f4cd09-1969-4f77-9d7a-0ff9e6d30f41

  7. New Laptop won't charge battery

    in Windows 10 BSOD Crashes and Debugging
    New Laptop won't charge battery: My brand new out of the box ASUS laptop shows 0% battery (not charging). This model ASUS has a non-removable battery. I checked the drivers and all seem up to date. Is this a known problem and is there a windows software fix for it?...

  8. MY LAPTOP WON'T CHARGE WHILE I USE IT

    in Windows 10 BSOD Crashes and Debugging
    MY LAPTOP WON'T CHARGE WHILE I USE IT: My Microsoft Surface pro 4 would not charge while I use it. It will charge if it's turned off though. This is just a few weeks old. What can I do? https://answers.microsoft.com/en-us/windows/forum/all/my-laptop-wont-charge-while-i-use-it/9b5c4feb-2550-48cc-aba9-646f63d11d97

  9. laptop battery not charging. (brand new battery)

    in Windows 10 BSOD Crashes and Debugging
    laptop battery not charging. (brand new battery): just got a new battery but when I installed it, I only get "plugged in not charging "message. my a/c adapter cord is about 3months old. phone call to computer store says my new battery is problemno good and this is common. anyone else hear of this? anyone have knowledge to...

  10. New Laptop Battery Not Charging

    in Windows 10 BSOD Crashes and Debugging
    New Laptop Battery Not Charging: I have a Toshiba Satellite L550. The OEM battery was, at this point, eight years old and barely held a charge for more than 40 minutes if the AC adapter was unplugged. Went to a battery store today and got a replacement battery. I held my power button down while the AC was...