Windows 10: My laptop's Bluetooth function has dissapeared suddenly, and no driver is detected.

I wanted to try to connect my BT headphones but, all of a sudden, the option to turn Bluetooth on and off has dissapeared. I tried to check how the driver was functioning, but it didn't show up in the Device Manager, and when running the troubleshooter, no driver was detected. Something weird about this, is that this problem has happened on other laptop I had, and got automatically fixed in a week, but I don't understand how it got fixed and how it happened in the first place.

:)

 

Microsoft bluetooth mouse 3600 suddenly undetected


I'm using a Microsoft mouse 3600 on Windows 10, all worked fine until suddenly the mouse stopped working, it disappeared from the Bluetooth detection and can't be found anymore. I need to say Windows performed an update yesterday but it still worked fine after the update. I've tried replacing batteries, updating Bluetooth driver, went one step before the updates and nothing. I obviously tried troubleshooting about anything.The mouse does work on other laptops.

Any ideas? thanks

 

Bluetooth driver goes missing when using with Surface wireless keyboard and mouse

Hi Lawrence,

This issue may have occurred due to connection issue between your computer and with the mouse and keyboard, or a software conflict. Since the driver is updated, we suggest that you check these articles for further troubleshooting steps:

• I have connection/detection issues with my Bluetooth® device.
• Resolve Bluetooth mouse or keyboard failure to function.

Meanwhile, can you also tell us the current driver that you have?

Get back to us so we can assist you further.

 

Bluetooth button dissapeared on Windows 10

Hi,

To better understand the query, please answer the following questions:

• What is the make and model of the computer?
• Have you made any changes to your computer prior to this issue?

I suggest you to follow the below methods and check if it helps.

Method 1: The error message might result due to service associated with Bluetooth Support Service does not start. Follow the below steps to start the service:

• Press Windows key + R and type services.msc, hit Enter.
• In the Services Window, look for Bluetooth Support Service.
• Right click on the Bluetooth Support Service and go to
  Properties.
• Under the tab ‘Startup Type’ select as ‘Automatic’.
• Under the option ‘Service Status’ click on ‘Start’.
• Click on ‘Apply’ and ‘Ok’.
• Restart the computer and check if it works.

Method 2: I suggest you to update the Bluetooth drivers and check if it helps.

To update Bluetooth drivers please follow the steps below:

• Press Windows key + X and click on Device Manager.
• Expand Bluetooth.
• Right click on the Bluetooth drivers and select Update Driver Software.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you