Windows 10: My laptop's sound never works and I can't connect any external device to it that supports...

My laptop's sound never works and I can't connect any external device to it that supports Bluetooth.

:)

 

External sound cards for a laptop, PLEASE HELP ME!

Thanks for the suggestion. I will look into these devices.

So let me get this right, you just plug this into the laptop and it'll act as the sound output to my receiver?

 

External Microphone not recognised

Hi

Welcome to Microsoft community.

If your external microphone is not being recognized by your laptop, there are several troubleshooting steps you can follow to resolve the issue. Here's a step-by-step guide to help you get your external microphone working on your MSI Katana GF66 laptop running Windows 11:

1. Check Connections:
   
   • Ensure that the microphone is properly connected to your laptop using both the USB power cable and the 3.5mm audio cable.
     
   • Try different USB and audio ports to rule out any issues with specific ports.
     
2. Driver Installation:
   
   • Make sure you have the necessary drivers installed for the external microphone. Sometimes, devices require specific drivers to function properly. You can typically find these drivers on the manufacturer's website.
     
3. Device Manager:
   
   • Open Device Manager by right-clicking on the Start button and selecting "Device Manager."
     
   • Look for any entries related to your external microphone. It should appear under "Audio inputs and outputs."
     
   • If you see the microphone listed, make sure it's enabled and up to date. You can right-click on it and choose "Enable" or "Update driver."
     
4. Sound Settings:
   
   • Right-click on the speaker icon in the taskbar and select "Open Sound settings."
     
   • Under the "Input" section, make sure the external microphone is selected as the default recording device.
     
5. Privacy Settings:
   
   • In Windows 11, privacy settings can sometimes affect microphone access. Go to Settings > Privacy > Microphone and ensure that apps have permission to use the microphone.
     
6. Troubleshoot Sound Problems:
   
   • Windows has a built-in troubleshooter that can help diagnose and fix audio-related issues. Go to Settings > System > Troubleshoot, and select "Playing Audio" and "Recording Audio" troubleshooters.
     
7. Test on Another PC:
   
   • Since the microphone works on another laptop, try it on a different computer again to confirm that it's not a hardware issue with the microphone.
     
8. Reinstall Drivers:
   
   • If none of the above steps work, you may want to uninstall the drivers for your external microphone in Device Manager and then plug it back in to let Windows reinstall the drivers.
     

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Cannot connect external screen (VGA to HDMI)

Hi



I am trying to connect an older VGA screen to my fairly new laptop without success.

• the laptop runs on Windows 10
• I have spent ages trying to find a solution here in Support but nothing has worked

Things I have tried

• Update drivers = the drivers are all up-to-date, apparently
• there does not seem to be a trouble-shooter for hardware and devices (one solution suggested in a post)
• The adapter cable is brand new
• All I get on the external screen is: Input not Supported
• Switching off and back on again or restarting had no effect

Is there anything I can do?



Many thanks