Windows 10: My Latop is not installing HEVC Video Extensions from Microsoft Store, I have clicked Try...

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:)

 

What's the difference between paid and free HEVC Media Extensions app?

When I try to open HEVC video file, Movies app linked me to Store to install codec, which is $0.99 paid app (https://www.microsoft.com/en-us/store/p/hevc-video-extensions/9nmzlz57r3t7) but there is a free one which is named 'HEVC Video Extensions from
Device Manufacturer' (Get HEVC Video Extensions from Device Manufacturer - Microsoft Store). Is there any difference between those two apps?

 

Directories with HEVC/x265 or Hi10p/10bit video sluggish

This was working for me in the Anniversary Update and Creators Update, but has been slowly going downhill after the Fall Creators Update (build 1709). After updating to the Fall Creators Update, I could sometimes get thumbnails to show up in Explorer, sometimes
not. I could sometimes get HEVC video to play in Movies & TV and Movie Moments, sometimes not. Now File Explorer won't create any HEVC thumbnails and HEVC video won't play in any of the Microsoft desktop or metro apps.

Here's what I've been able to piece together from a couple of different sources:

• Microsoft removed native HEVC support from the Windows 10 Fall Creators Update.
• If you applied a feature update from a previous version (Creators, etc.), you were supposed to retain HEVC support. Wasn't quite true for me, which is how I found this thread. The work-around I mentioned in a previous reply has now stopped working.
• Update KB4041994 enables SOME systems to ADD HEVC support back. There's a hidden app in the Microsoft Store called "HEVC Video Extension". Windows may add it manually. The app only enables HARDWARE HEVC decoding.
  You need a video card or processor released within the last ~year to get it though (Kaby Lake, Kaby Lake Refresh and Coffee Lake, and GPUs like AMD's RX 400, RX 500 and RX Vega 56/64, and Nividia's GeForce GTX 1000 and GTX 950 and 960 series.)
• One of the sources suggests software HEVC decoding might become available as a paid app in the Windows Store in the future. No further info available.

I did a clean install of the Fall Creators Update in Virtualbox. Applied all the updates and installed the "HEVC Video Extension" from the store. MP4 opens in Movies & TV metro app; HEVC video is blank, but HE-AAC audio plays. The slow folder refresh issue
with HEVC files exists.

I have a mid-range desktop processor and video card from early 2013. VLC plays 1080p HEVC using just a couple of percent CPU. I can encode 480p 30FPS in real time using the x.265 Medium preset. My system doesn't need hardware-accelerated encoding / decoding.

As for the original issue. I took someone's suggestion and installed Icaros. Explorer refresh is speedy and I get thumbnails not only for HEVC MP4/MKV, but also FLV (like Icaros claims - anything FFMPEG can decode).

Additional info:

• Microsoft removes HEVC codec in Windows 10 Fall Creators Update, adds it to Store - gHacks Tech News
• HEVC and the Windows 10 Fall Creators Update

 

Windows File Explorer does not generate thumbnails for HEVC videos any more

Now I have found the problem. When I installed the app "HEVC Video Extension" from Microsoft Store, the other app “HEVC Video Extensions from Device Manufacturers” already was installed. So, I got two apps for the same purpose. When I found this
I uninstalled the latter one and then all problems started. Installing/uninstalling the two apps i different combinations did not solve the problem.

Today I was desperate, took ownership of the folder C:\Program Files\WindowsApps and looked inside. There were two folders for HEVC Video Extensions. I uninstalled "HEVC Video Extension" the normal way, from Settings->Apps. After that there
was still a folder "C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtension . . . ". I renamed this folder, restarted the system and installed the
app “HEVC Video Extensions from Device Manufacturers” from Microsoft Store. It is pure magic, now it works again without any problems!

It is possible to find the app “HEVC Video Extensions from Device Manufacturers” in Microsoft Store, but I found this link:

HEVC Video Extensions from Manufacturers