Windows 10: My Legion 5 Laptop keeps powering down

Discus and support My Legion 5 Laptop keeps powering down in Windows 10 Gaming to solve the problem; I believe this might be because my laptop is overheating. Is that what this error message is saying and what can I do to remedy this... Discussion in 'Windows 10 Gaming' started by Ryan Kilgallon, Jan 9, 2023.

  1. My Legion 5 Laptop keeps powering down


    I believe this might be because my laptop is overheating. Is that what this error message is saying and what can I do to remedy this situation?SourceWindowsSummaryHardware errorDate‎1/‎9/‎2023 12:06 PMStatusReport sentDescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name: LiveKernelEventCode: 1b0Parameter 1: 2Parameter 2: ffffffffc000009aParameter 3: 100Parameter 4: fffff8076018b724OS version: 10_0_22621Service Pack: 0

    :)
     
    Ryan Kilgallon, Jan 9, 2023
    #1
  2. sygnus21 Win User

    Lenovo Legion 5 15

    No suggestions but want to say nice laptop. They also seem to be popular being they're currently unavailable

    That said my only suggestion would be to take time to learn the laptop yourself.

    Enjoy *Smile
     
    sygnus21, Jan 9, 2023
    #2
  3. Lenovo Legion 5 wakes from Sleep even after disabling waking

    My Lenovo Legion 5 (82AU00BVUS) keeps waking from sleep, even though I've taken all sorts of steps to prevent it. WinVer: 20H2 (19042.867)

    System bios info:
    SMBIOSBIOSVersion
    EFCN38WW

    Here's what I've done so far:

    1. Disable wake timers

    I completely disabled wake timers in Power Options:


    My Legion 5 Laptop keeps powering down [​IMG]


    2. Checked wake_armed devices

    I checked which devices are "wake_armed" in powercfg. Armed devices include the keyboard, and the ethernet port of an external dock, which is strange because when I look in device manager at that ethernet port, the enable wake is disabled, so something isn't adding up right.


    My Legion 5 Laptop keeps powering down [​IMG]


    3. Check Device Manager

    In Device Manager, I checked on the eXtensible Host Controller that you see mentioned above as the cause of the last wake event. There's only one such controller:


    My Legion 5 Laptop keeps powering down [​IMG]


    And the device properties:


    My Legion 5 Laptop keeps powering down [​IMG]


    As you can see, according to device manager properties, the device isn't allowed to wake up the computer - and yet it did.

    And remember how it said that the Plugable ethernet was wake_armed? Well check this out:


    My Legion 5 Laptop keeps powering down [​IMG]


    4. Check Event Viewer

    Event viewer confirms the eXtensible host controller as the cause of the wake event:

    The system has returned from a low power state.

    Sleep Time: ‎2021‎-‎03‎-‎25T21:37:43.268198000Z
    Wake Time: ‎2021‎-‎03‎-‎25T22:46:01.919720100Z

    Wake Source: Device -Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
    Summary

    1. In power settings, wake from sleep is disabled entirely.
    2. The system is being woke by a device that, in device manager, shows isn't even allowed to wake up the computer.
    3. Another device (plugable ethernet) shows in powercfg that it is wake_armed, even though its power configuration in device manager says the opposite.

    Something crazy is going on here. How do I stop this computer from waking up?
     
    technonaut, Jan 9, 2023
    #3
  4. OOOO Win User

    My Legion 5 Laptop keeps powering down

    How to disable "5 seconds power button shut off" on a laptop?

    I does not suggest you to do this, if you insist on this, try the following steps.

    1. Open Control Panel
    2. Find and click System and Security
    3. Find and click Power Options
    4. On the left hand, you will see Choose what the power button does and click it
    5. Click Change settings that are currently unavailable to be able to change the settings
    6. In When I press the power button, you can choose Do nothing


    My Legion 5 Laptop keeps powering down SQHnd.png


    Hope this can help you.
     
    OOOO, Jan 9, 2023
    #4
Thema:

My Legion 5 Laptop keeps powering down

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