Windows 10: MY MAIN MICROSOFT ACCOUNT HAS BEEN HACKED AND THE HACKER ENABLED 2 STEP AUTHENTICATION

PLEASE SOMEONE ANSWER, IVE TRIED EVERYTHING, I NEED TO TALK TO A REAL PERSON TO REMOVE 2 STEP AUTH FROM MY MAIN ACCOUNT BECAUSE I CANT GET IN ANY OTHER WAY DUE TO THE HACKER AND I DONT HAVE ANY 25 DIGIT CODE!!! PLEASE HELP SOMEONE

:)

 

My Account was hacked and the hacker putted microsoft authenticator

Hello, few minutes ago, my account was hacked and the hacker putted Microsoft Authenticator and a new phone number (i didnt have microsoft authenticator on my account) then, he changed the phone number in the account and i lost all the acces to my microsoft account.

I still have my Gmail Account with the same email. Thanks

* Moved from Community Center

 

My Account was hacked and the hacker putted microsoft authenticator

How to recover a hacked or compromised Microsoft account

How to recover a hacked or compromised Microsoft account - Microsoft Support

You will have to fill in the Account Recovery Form at Recover your account but that form cannot b used if Two Factor Verification or the Authenticator app is being used.

And since people ask...

Microsoft Support contacted via phone or chat won't be able to help you with this.

In this article Contacting support for a Microsoft Account - Microsoft Support

is the warning that

"Important: To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details."

Don

 

Account hacked. Email and phone number changed. Unable to recover account.

I suspect you have been hacked and the hacker has changed all the security information effectively making the account his. This is doubly true if he/she enabled 2 step authentication.

It is highly likely you will not be able to get it back