Windows 10: My main monitor says out of range so I plug in another monitor and it turns on then when I...

I have to do this

:)

 

Second monitor 'out of range'

Hello, I have recently bought a second monitor for my homeoffice to use in a dual monitor set-up. When I connect the second monitor, it is recognised by Windows and set with the right frequency and resolution but the display says, 'out of range'.

More information:

The monitors are AOC G2460PF (144Hz), NEC Multisync EA223WM (60Hz).

My graphics card is a Radeon RX 5700 XT.

I am running Windows 10 (64 bit).

I have the latest version of Windows installed.

I have the latest drivers for the monitors installed.

I have the latest driver for my graphics card installed.

I have checked under 'Display Settings > Advanced Display Settings', if the second monitor has the correct resolution and refresh rate.

Maybe most important: When I boot Windows 10 in safe mode with only the second monitor (the NEC) turned on, the monitor works just fine! When I boot Windows 10 normally with only the second monitor turned on, it show the boot loading screen but then returns
to giving out the 'out of range' message as soon as Windows starts to boot.

I have already tried the following:

Unplug the device and plugging it back in.

Uninstalling and re-installing the drivers for the monitor.

Uninstalling and re-installing the driver for the graphics card.

Any further suggestions as to what I should try?

 

"Out of range" Monitor

Today, after 6 months of using my second monitor (LG 27MK60TM-B) with my ASUS ZenBook (UX330UA-AH55), the LG monitor now reads "out of range." I connected my computer to a different monitor, and the picture is awful, but it works. I tried reinstalling
the graphics card drivers, following several suggestions from other threads, but no luck. Any ideas?

 

Dual monitor issue - 2nd monitor "out of range"

Hi,



Thank you for writing to Microsoft Community forum.



The error message Out of Range usually occurs when the video card feeds the monitor, a signal stream in excess from what the monitor can handle.



I suggest you to try the steps listed below and see if it works for you:

• Boot the computer in
  Safe Mode, and right click on the Desktop.
  
• Select Display Properties and choose a lower resolution.
  
• Reboot the machine and check if it works.
  
• If the issue persists, boot the computer again in
  Safe Mode, and go to Display Properties.
  
• Click on Advanced Display Settings, and choose
  Display Adapter properties.
  
• Under Monitor tab, choose
  60 Hz as the Screen Refresh rate.
  
• Apply the changes, boot the PC in normal mode to see if it works.
  

Regards,