Windows 10: My Marshall Motif II ANC is not recognized as microphone

I tried connecting my marshall motif ii anc earbuds to my laptop, but it only recognized it as output and no option to choose it as microphone input.

:)

 

My laptop doesn't recognize Marshal Motif ANC as headphones

Hello, I’m Virginia, a fellow user like yourself.

Sorry to hear you’re experiencing problems. May I ask which Windows 10/11 build are you running - 21H2 or 22H2?

Check to see if Bluetooth is disabled, if so then do the following to enable it.

Uninstall the device from device manager and restart Bluetooth service.

Start > services.msc

Right-click "Bluetooth Support Service."

Choose Automatic.

Go to device manager and right-click on your computer name and click "Scan for hardware changes"

Install the Bluetooth device drivers from the manufacturer's website, if any.

If the device isn’t showing under device manager or under show hidden devices then shutdown the pc, unplug the power cable & then reconnect, then go to device manager & see if there’s any unknown devices showing, if so uninstall this & then scan for hardware changes & hopefully Bluetooth will reappear.

Check the pc manufacturer for any Bluetooth driver updates.

It seems to be that the headphones can only connect to phones & not PC/Mac machines, the workaround is to install an Android emulator:

Marshall Bluetooth for PC - Free Download & Install on Windows PC, Mac

If BT is enabled then are the headphones recognised at all?

I hope this helps.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.

Thoroughly research any product which is mentioned here before you decide to download and install it.

 

Recognizing a Microphone Without Drivers?

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to follow the methods below and check if it helps.

Method 1: Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your device. Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Hardware and devices troubleshooter
  
• 
  Run the Recording Audio troubleshooter
  

Method 2: Make sure that the Microphone is not disabled and is set as default.

Make sure that the microphone that you are using is not disabled and is set as default in the computer. Follow these steps to check this:

a) Right click on the volume icon and select “Recording devices”.

b) Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

c) Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.

d) You may also check if the microphone that you are using is set as default.



Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.

 

microphon

Hi Hassan,

Thanks for posting your query on Microsoft Community.

If a mic connected to this computer isn’t working properly then it’s likely a settings problem.

I suggest you to follow the below steps and check if it helps.

• 
  Right-click on the speaker icon in the bottom-right part of the screen.
  
• 
  Click on ‘Recording Devices‘.
  
• 
  A list of recording devices will appear. Try speaking into your microphone, and see if there any
  green bars rising next to one of them while you talk.
  
• 
  If you don’t see any green bars skip to step 5.
  
• 
  Check if you can recognize which one of the devices in the list is your
  microphone. If you found it, click on it to highlight it, and then click
  Set Default.
  
• 
  Check again if you see green bars rising when you talk into the microphone. If you do your mic is now correctly setup. If not, continue to next step.
  
• 
  Double-click on the device that represents your microphone. The
  Microphone Properties window will appear. Click the Levels tab.
  
• 
  In the levels tab, drag the slider all the way to the right, until the number on the right says “100“.
  
• 
  Click OK and check if it helps.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.