Windows 10: My Mic, laptops/wireless headphones, sends a breaking unclear sound

Hi All, I have recently got my HP 15-dy5xxxx laptop and ever since, my clients and colleagues have complains about the constant breaking noise while I speak on call. * Laptop mic: Breaking noise.* Jabra 85 evolve 2 : Breaking noise. If I use the same headphones through my phone it is working fine, without any issues.* Apple Airpods pro Gen2: Mic is not getting connected at all. Only sound works.I have tried updating the driver but Microsoft says: All the latest drivers are already updated.

:)

 

Headphone mic not working with laptop 3.5mm port

I have sennheiser hd4.40 wireless headphone. I also got a cable with headphone having 2.5mm pin(attached to headphone) to 3.5mm pin(attached to mobile phone).

Problem is that when i connect 3.5mm pin to my mobile phone headphone jack, in call i am able to use mic and headphone both at same time but:

1. When i connect the 3.5mm pin to 3.5mm jack for mic on my laptop, i am not able to use the mic.(my laptop has separate 3.5mm mic and 3.5mm headphone jack)
   
2. When i connect to 3.5mm jack for headphone, only headphone is working with laptop not mic.
   

Please do not suggest why I am not using Bluetooth because it is a separate problem.

I am missing something or maybe this may be limitation or something else. Help me on this. :-(

 

Computer Won't Use Headphone Mic

Are you using a wired or wireless connection?

If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
I I left-click on speaker icon on taskbar tray I see my options for the speakers:

• Speakers (Realtek High Definition Audio) = Laptops built-in speakers
• Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
• Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode

I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.




However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
Note I can always override this at any time. To do this...
I right-click on speaker icon on taskbar tray and left-click on Sounds




The first tab Playback is for the speakers

• Headset = Headphones mono mode
• Headphones = Headphones stereo mode
• Speakers = Laptops built-in speakers

The second tab Recording is for the microphone

• Headset = Headset's microphone
• Microphone Array = Laptop's built-in microphone
• Stereo Mix = N/A

To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.

 

Need Professional grade headphones with mic

I have to purchase 12 sets of headphones with mic capabilities. They have to be extremely durable and very comfortable on the ears along with good sound quality. Last year in Iraq, we managed to break every pair and got stuck using $5 headsets purchased from Iraqi vendors. That really sucked.

Please send me any suggestions. I have been looking at SENNHEISER's. Anything better?