Windows 10: My Microsoft account blocked. Unable to get assistance from Microsoft tech support

I got a new laptop with Windows and office subscription. Created new account with *** Email address is removed for privacy ***. I have forgot the password . After multiple failed attempts the account got blocked. Contacted tech support they are closing the ticket with out solution ref: 7040035649. I have tried to reset the password still not working. There is no direct contact for the tech support it always connects to bots or self service articles.

:)

 

Unable to set up Microsoft Account

Hi CrossFitDerek,

Thank you for posting the query on Microsoft Community.

I am sorry to know that you are unable to set up Microsoft account on Windows 10.

Do not worry, will assist you with the issue.

• Are you able to log into Microsoft account online?
• What error message you receive when you enter the new password?

I suggest you to try the steps provided, in the link below.

Sign in with a Microsoft account:

How to sign in to a Microsoft account - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Win-10 Quick Assist use without Microsoft account log in

I was wondering if it was possible to use Win-10 Pro's Quick Assist to assist someone remotely or receive assistance remotely WITHOUT using a Microsoft account or logging into one. If yes, then what are the step to use Quick Assist in order to skip the Microsoft account log in? If no, then is is possible to log in with an EXISTING Hot Mail account or Outlook web mail account credentials? Thanks for any input on this.

 

Unable to add a device to Microsoft account

Hi,



Thank you for writing to Microsoft Community Forums.



Ideally, when we sign in to a device using the Microsoft account, the device is already added to the Microsoft account. However, as you have mentioned you are unable to add the device to the Microsoft account after removing it. We would suggest you
to try converting the account as a local account and then converting it as a Microsoft account. This should add the device to the Microsoft account. Kindly refer the steps mentioned below:

1. Press Windows key + I, to open
   Settings.
   
2. Click on Accounts and select
   Your info on the left pane.
   
3. Now, click on Sign in with a local account instead and follow the on-screen instructions.
   
4. Once the account is converted as a local account, sign in to the account, go to settings and click on
   Sign in with a Microsoft account.
   
5. Follow the on-screen instructions to convert the account. Once the account is converted as a Microsoft account, the device will be listed in your Microsoft account.
   

Meanwhile, we would like to know the following details to assist you with the Minecraft issue:

• How are you trying to install Minecraft?
  
• Which edition of Minecraft are you trying to install?
  

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator