Windows 10: My Microsoft account EMAIL address was stolen and was unable to get it back. I need to...

My Microsoft account EMAIL address was stolen/hacked and was unable to get it back. The email address was my actual mail Email from my telco provider. I also lost my OneDrive access and had to create another Microsoft Account. I now have no way of removing my old Email Address from my Admin login account. I have two pc's that are now unable to access OneDrive. I also cannot change anything that requires Admin access as it asks me to supply my stolen/hacked account password.

:)

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

change email address for Microsoft account

Hi Keith,

To better understand the concern, we’d like to know the following information:

• Are you trying to change the email address while retaining the information you have on the Microsoft account?
• On which Microsoft platform are you trying to change your email address (Xbox account, Outlook account, Community Forum)?

We'll be waiting for your response.

 

Unable to find Email address

Hi,



Thank you for writing to Microsoft Community Forums.



In order to assist you better with the issue, please reply to the following questions:

• How are you trying to send or receive emails?
  
• From where did the email disappeared?
  
• Which application are you using to send or receive emails?
  
• Are you using a Microsoft account?
  

If you are using a Microsoft account, I suggest you to navigate to
https://login.live.com and sign with the account and check if you are able to sign in.



Please reply with more information on the issue to help you with the appropriate troubleshooting steps.



Regards,

Nikhar Khare

Microsoft Community - Moderator