Windows 10: My microsoft account got deleted and now I can't login to my laptop

My microsoft account got deleted since I didn't checked my emails telling me to do something. Now I cant access my laptop at all, it shows on the screen that I need to login with my microsoft account, but when I input the password it says that my account has been deleted, I don't see any other options to access my laptop

:)

 

Deleting Microsoft account

Hi Gene,



Thank you for writing to Microsoft Community Forums.



We understand your concern. However, the prompt might be because as you have mentioned that you have not logged in to the account for long period and we would need some information regarding the issue.

1. Could you please let us know where exactly you are getting the error message?
   
2. Are you using Microsoft or local account to login to Windows?
   
3. If Microsoft account, may I know which Microsoft account are you using to login to Windows
   

Meanwhile, we would suggest you to follow the steps mentioned below to unlink your Microsoft business account from Gmail Microsoft account (If Microsoft Business account is linked to Gmail account).

1. Log on to primary
   Microsoft account (Gmail).
   
2. Go to Your Info > Contact Info.
   
3. Click on Manage email address.
   
4. Then try removing secondary account.
   

If you are trying to remove the account from the device, we would suggest you to refer

To close your account under the section
To remove an email account and To remove an account used by apps and check if it helps.





Regards.

 

Unable to Login to the Laptop Using Microsoft Account Password.

Hi Dane,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below-listed questions and get back to us.

1. Did you make any changes to the computer prior to this issue?
2. Do you have any other Administrator User Accounts in your computer?
3. What is the complete error message that you get when trying to login to your laptop?
4. If you are using a Microsoft Account, are you able to login to
   login.live.com?

Try the below steps and see if this helps.

Step 1: Once you are at the login screen, click on the
Ease Of Access icon on the bottom right corner of the login screen and click on
On-Screen Keyboard.

Step 2: Once the On-Screen Keyboard is up and running, type the correct password using the
On-Screen Keyboard and see if you are able to login to your computer.

Also, try to change the Keyboard Layout From the Login Screen and see if this helps.

For references, you may also go through the steps mentioned in
When you can't sign in to your Microsoft account.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

 

MICROSOFT ACCOUNT LOGIN

Hi Arbaaz,



Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things:

• Are you able to login with Microsoft account in web?
• What happens exactly when you try to login using Microsoft account?

I suggest you to login to Microsoft account through online login.live.com, if you are able to login to Microsoft account on web then you can reset the password and then try to login and check if the issue persists.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.