Windows 10: My microsoft account got hacked can i get help?

at 3am i saw security codes coming up frm my email and i went to bed woke up and saw that there was suspicious activity emailed to me to my gmail and i changed my password. I also had somebody try to send a security code from EA and they managed to get into my account and changed my email on my xbox account to *** Email address is removed for privacy *** My original email was changed I provided a microsoft employee with my email and they said they couldn't find my initial email and the one they changed it to they also couldnt find it what can i do i know there is apparently a 60 day grace period of emails but it see

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Microsoft Account was hacked

Hi,

Thank you for posting your query in Microsoft Community.

I’m sorry to hear that someone hacked into your Microsoft account.

I understand how frustrating this could be. I will be glad to assist you with this.

I would suggest you to click on the link below for steps to recover your account.

http://windows.microsoft.com/en-us/windows/get-back-blocked-account

Sometimes, you may not receive any notifications if the two steps verification settings is turned off.

Please follow the instructions in the link below and make sure that the setting is turned on.

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Hope this helps. Do let us know if you need further assistance. We will be glad to help.

 

Hacked Account - No way to get help from Microsoft

Hi MarcW74, my name is Jay. I'm an independent advisor. I'd be happy to help with your issue.

Please check the procedures on these Microsoft

Compromised Account Solution for XBOX - a step-by-step guide that will give you options whether you are able to access your account or not. Select the check or ex symbols depending on your situation to properly guide you on the next steps:

https://support.xbox.com/en-AU/my-account/secur...

How to recover a hacked or compromised Microsoft account:

https://support.microsoft.com/en-au/help/10494/...

I hope this helps, please feel free to ask questions and keep me on track. I will keep working on this issue until it's resolved, thank you.

Regards,

Jay

 

microsoft account hacked need help as verify email is not mine

Hi! Good day , Jerry here, an independent advisor. Here to help you.

If your account got locked you may follow this steps on this article below.

https://support.microsoft.com/account-billing/h...

I would also suggest to coordinate with your bank to block those accounts that are being used to purchase xbox cards.

If you have any additional questions please don't hesitate.