Windows 10: My Microsoft account has been stolen and account recovery details have been changed

I have a wealth of proof that I am the owner of my Microsoft account, however, I have not used Skype or Xbox services in years and I have zero recollection of those credentials. I am reaching out because my Windows PC is password-protected via my old Microsoft account and I would like to have that original account back.

:)

 

Change Microsoft Account Details in Administrator Account


Hi Daryl, welcome to the Ten Forums.

It's quite easy in fact, simply switch the account in question first to a local account, then switch back to a Microsoft account, this time using your wife's MS account credentials.

Tutorials:

• Step 1: Local Account - Switch to in Windows 10 - Windows 10 Forums
• Step 2: Microsoft Account - Switch to in Windows 10 - Windows 10 Forums

Notice that before doing this you need to remove the new additional MS account on the PC, the one you created with her credentials. Windows allows only one user account for each email address, if the new account exists you cannot switch the original administrator account to an MS account using the same email address. Tutorial: User Account - Delete in Windows 10 - Windows 10 Forums

 

Change Microsoft Account Details in Administrator Account


I followed the steps that were in the original reply.

Change my account to local
Change to MS account using wifes credentials

 

Change Microsoft Account Details in Administrator Account


Thank you for the reply.

Unfortunately its not quite as easy as that...

I have changed my account to a local one

I then have tried changing it using her details as a microsoft account, the details go in with no problem, I add my old password as requested and the screen goes back to the account admin page.

The option to login as a microsoft account is still there and it still shows my details (name and profile photo). I have tried logging out and back in, but when logging in I only have the option to log back in as my local account.