Windows 10: my Microsoft account is under control of a innacessible family administrator, and I want to...

I have tried everything that comes up as solutions for removing accounts from Microsoft that comes up on Microsoft support, and I have exhausted all options that seem logical, and this was my last resort. I need help, because I can't access certain things related to Microsoft.

:)

 

Undo/Un-sync Administrator Account tied to a Microsoft Account

Hi,

It seems that there are changes made on your administrator account after logging in to the Microsoft Store as one of your children. For us to resolve the issue, we suggest that you switch the administrator account to local account and switch it to your own
Microsoft account. To change account types on your computer, follow these steps:

• In Cortana search, type control panel.
• Choose Control Panel from the list.
• Under User Accounts, click Change account type.
• Select your user account and then click Change the account type.

If you need further assistance, don't hesitate to reach out.

 

Microsoft Family Screen Time

Hi Laurel,

Thank you for writing to Microsoft Community forum.

This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

• Open
  File Explorer and navigate to the following location:
• C:\ProgramData\Microsoft\Windows\Parental Controls
  
  
  Note:
  The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
  
• Delete the contents in the
  \\settings directory of the Parental Controls folder.
  
• Reboot the machine to see if the issue persists.
  

If the issue persists, you may want to remove the child account from Microsoft family and add it again.

• To know how to remove an account from Microsoft Family, refer:
  
  Remove members from your family group
• To know how to add an account to Microsoft Family, refer:
  
  Add members to your family group
  

Regards,

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers