Windows 10: my microsoft account was hacked and the recovery email was changed. HELP

Discus and support my microsoft account was hacked and the recovery email was changed. HELP in Windows 10 Software and Apps to solve the problem; my laptop was hacked and my xbox and microsoft accounts were compromised. now microsoft is saying my account doesnt exist but the recovery process... Discussion in 'Windows 10 Software and Apps' started by Hayley Girdwood, Mar 29, 2025.

  1. HAYLEY GIRDWOOD
    Hayley Girdwood Win User

    my microsoft account was hacked and the recovery email was changed. HELP


    my laptop was hacked and my xbox and microsoft accounts were compromised. now microsoft is saying my account doesnt exist but the recovery process shows my account does exist but the recovery email address has been changed, locking me out of it.

    :)
     
    Hayley Girdwood, Mar 29, 2025
    #1
  2. WEBJOCKEY
    webJockey Win User

    email account hacked. please help

    I have a yahoo email account that seems to be hacked. Following are hacking activities I have noticed.

    1) Spam emails being sent from my account to my account and my recovery email account.
    2) Recent emails in inbox are missing
    3) New emails in deleted mails folder

    I have reset passwords for both my email account and recovery email account and also re-installed my mac but still spam emails are being sent from my account to my account and my recovery email account.

    My mac was not even turned on when those emails were being sent. No one else knows my password. I do access mail from my iphone and ipad too.

    Its my primary email account please help.

    Thanks
     
    webJockey, Mar 29, 2025
    #2
  3. KAYNAR
    Kaynar Win User
    email account hacked. please help

    Unfortunately thats the Yahoo!'s server being hacked directly, not your own PC or account. I've had this problem with yahoo! 6 times in 1 year now. I'm going to change mail, this bs is a joke their security is amateurish.

    One time I even kept spamming my self as u describe in 1) the next day after I changed the password on my account using a computer with proffesional-grade Kaspersky antivirus for companies. Since then I have ruled out the possibility of this being my own fault.
     
    Kaynar, Mar 29, 2025
    #3
  4. THEMAILMAN78
    TheMailMan78 Win User

    my microsoft account was hacked and the recovery email was changed. HELP

    email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Mar 29, 2025
    #4
Thema:

my microsoft account was hacked and the recovery email was changed. HELP

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