Windows 10: My Microsoft Account was logged into from someone whos not me and they changed the email. I...

I was an idiot and managed to get malware and trojans installed on my desktop. All my info was leaked, but I managed to get many back including Google, Steam, Spotify, Sony, etc. What I didn't get back was my Microsoft account. I had factory reset my whole PC, and when I tried setting it back up again, I was prompted to sign in to my Microsoft account. I typed in my email. "That Microsoft account doesn't exist. Enter a different account or get a new one."Whoever hacked me changed the email to something else. This also means I lost access to my Xbox account. I had spent lots of money on that ac

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email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

change microsoft account email

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

If you need to change the email address associated with the user account, first you have to switch the login account to

Local user account. Then switch back to Microsoft account and provide the desired Email ID to that user account.

Follow the steps below and check if it helps

• 
  Go to All settings.
  
• 
  Select Accounts.
  
• 
  Sign in with Local account instead and follow the on screen instructions.
  
• 
  And again change it Microsoft account provide the new Microsoft Email account.
  

Sign in with a Microsoft account

http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.