Windows 10: My microsoft account was token logged, I have lost my original email and the hackers have...

I was playing Minecraft and was told to join a server, I did and was later kicked out of minecraft and was told by my email that my account password had been changed, My security information was all deleted in maybe 2 minutes. I have no way of entering any data regarding my account and I am not able to contact any support staff, the virtual assistant isn't too helpful as it only sends me an account recovery form that requires me to fill out information on the hackers and I have no idea about any of that information, so if there is anything else I can do in order to recover my account, Please h

:)

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!

 

Microsoft account hacked and primary mail changed by hacker on Windows 11

Okay that's good..

Following the steps there just eventually led me back to the account recovery form which I've already done, and doing it again just says:

[table][tr]You've reached the limit for account recovery requestsWe've received too many requests to recover this account today. (We have a limit to help keep your account safe.) Please try again in 24 hours.[/tr][/table]

Since I created a new Microsoft account to be able to post here on the forums, this new Microsoft account points to my original Gmail that my actual Microsoft account used to point to before the hacker changed it.

The step by step process just asks:

Q: "Select how you normally sign in, then enter your details."
A: With an email address

Then it prompts me a field to type in the email address.. But the hacker changed the primary alias to 32*****@****ol and the current Microsoft account I'm writing here with uses the original one. I can't type in the original Gmail because then it's going to think I want to recover this new Microsoft account I'm ONLY using here to type in the forums.

So if I pick I've forgotten my details it asks me this:

[table][tr]Windows 10/11

1. From a Windows device where you’re already signed in, select Start > Settings > Accounts . Under Email & app accounts, you'll see the usernames associated with your device.

[/tr][/table]

If I go there it shows the account the hacker has changed to as follows:
JOSEPH1479 U
32*****@****ol
Administrator

So if I type that in now it just eventually leads to the account recovery form where I can select a different email address to communicate with Microsoft. Which I've already done, it passed. I got a link. But the link is dead.

And I can't do further account recovery for today which is annoying and the fact that it takes 24 hours to review them is long enough.

I just want a new link that has not timed out so I can go in and change the password and follow that up by changing the primary alias the hacker used: 32*****@****ol BACK to my original email (Which is currently used by this account I'm typing here). And then close this Microsoft account since I've basically restored everything at this point on my original one.

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.