Windows 10: My microsoft accounts's email was changed without my consent by a hacker and i made a new...

Around June 30th my account was hacked by a vpn using hacker and they changed my email, I request assistance since i am quite hopeless right now.

:)

 

My Microsoft account was hacked and the hackers changed the email

Hi, I am Dave, I will help you with this.

When a Microsoft account is hacked and the hacker changes the associated Email, sadly it is no longer possible to recover that account, because any recovery codes will go to the hackers Email address, the only option is to create a new Microsoft account, then because this community is just a user to user forum, we do not have account access, you will need to contact Microsoft support directly to see if it is possible to move your purchases to the new account.

 

Microsoft Account: Hacker changed security email address

Can you add a new phone & then download the authenticator app to said phone & authenticate that way?

Or add a new email as backup?

Can you change the account password?

If you follow the instructions here:

https://support.microsoft.com/en-us/account-bil... can you not add another email
account where you can receive the code?

If you can sign in to the account check the activity & when you see the hacker’s details click on ‘This wasn’t me’ to see what options you’re offered.

If the answer is no due to security settings then only Microsoft can assist you to recover the account.

The only other option is to create a new Microsoft account using a different email address & turn on 2-step authentication immediately.

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!