Windows 10: My Microsoft apps do not work with my connection

Discus and support My Microsoft apps do not work with my connection in Windows 10 Network and Sharing to solve the problem; I'm on windows 10 Pro version 22H2 but I'm having an issue where all my windows apps do not work properly but everything else works fine I'm able to... Discussion in 'Windows 10 Network and Sharing' started by Brick Vesti, Feb 20, 2025.

  1. My Microsoft apps do not work with my connection


    I'm on windows 10 Pro version 22H2 but I'm having an issue where all my windows apps do not work properly but everything else works fine I'm able to install games, play games, call friends, use my browser however when trying to use Microsoft Store I cannot download anything and when I try I get the "Something has happened on our end." text or "Couldn't install app". I then tried accessing the windows update area to see if I had a needed update but I get "We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you’re conne

    :)
     
    Brick Vesti, Feb 20, 2025
    #1

  2. Microsoft Apps are not working

    Hi,

    Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

    I suggest you to run the Windows Store Apps Troubleshooter by following the steps below:

    • Type “Troubleshooting” in search bar and press Enter.
    • Click on “View All” on top left pane.
    • Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

    Also, I suggest you to check if there are any updates available for the apps in Windows Store.

    If the issue still persists, suggest you to create another user account and check for status.

    Create a local user account in Windows 10

    Manage User Accounts in Windows - Microsoft Support

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Feb 20, 2025
    #2
  3. Nikhar_K Win User
    The Microsoft Store, and the Xbox app doesn't work!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



    However, please let us know:



    • Do you receive any error message?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 are you using currently? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    Meanwhile, I would suggest you to refer the steps mentioned below:



    For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

    Microsoft Store doesn't launch
    .



    Method 1: Store app troubleshooter



    I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:



    1. Press Windows Logo key + I, to open Settings.
    2. Click on Update & Security and select Troubleshoot from the left pane.
    3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
    4. Follow the on-screen instructions.


    Method 2: Re-register apps



    If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:



    1. Press Windows Logo key + X, and select
      Windows PowerShell (Admin).
    2. Paste the following command and press Enter:
      Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Once the process is complete, restart the computer and check.


    Method 3: New user account



    If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
    Create
    a local user or administrator account in Windows 10




    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 20, 2025
    #3
  4. My Microsoft apps do not work with my connection

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Feb 20, 2025
    #4
Thema:

My Microsoft apps do not work with my connection

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