Windows 10: My microsoft mouse is always on, I can't turn it off and it wont connect to my bluetooth or...

Hi, I've been using a Microsoft/Windows mouse for a year or so now, since I didn't like how the Mac magic mouse felt. Just now my mouse died, and I replaced the battery for it. When I put the battery in, the red light immediately turns on and when I press the power button/bluetooth button, nothing happens. The mouse wont move on the screen either so I tried forgetting this device in the Mac bluetooth settings. Now, if I try to pair it, nothing shows up.Please help, I don't like the magic mouse and I want to use the Microsoft mouse again.Thanks.

:)

 

Bluetooth Designer Mouse Troubleshooting

I'm running WIndows 10 on a Lenovo E560 and my Microsoft Bluetooth Designer Mouse has stopped working. Some weird symptoms:

• In pairing mode, the device will appear in the Bluetooth Connection Manager, pair and connect. The mouse correctly finishes pairing mode when paired.
• However, although it appears as connected, it doesn't work.
• If the mouse is turned off, it still shows as connected in the Bluetooth Connection Manager.
• If the bluetooth in the PC is turned off, then on again, it appears as "Paired".
• If the mouse is then turned back on, it doesn't connect again.
• Other Bluetooth devices pair and connect correctly.

Any suggestions? Or is the mouse knackered?

 

Microsoft Bluetooth Mouse 3600 isn't working.

Hi Bartosz,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing Bluetooth mouse on Windows 10, we will help you with this issue.

Do let us know if you have tried the below:

• Have you turned on the mouse while connecting via Bluetooth?
• Were you able to connect any other devices via Bluetooth to your laptop?
• What is the complete error message of this issue?

Step 1: I suggest you to download the driver for the mouse from the below link, try to install and check if it helps.

Software download for Mouse 3600

Choose the appropriate operating system and try to install the software.

Step 2: I suggest you to refer to the below post replied by
Rajith R on August 29, 2015 and check if it helps.

My Bluetooth device is enabled and
shows as “Paired”, but isn’t working

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Microsoft Designer Bluetooth Mouse connectivity issues

I have a few bluetooth mouse. However the Microsoft bluetooth mouse will connect to an android device but it simply wouldn't connect to any of my windows 10 devices. its not the bluetooth on my device as it is connect to other bluetooth mouse. Please advise
and suggest if there are any additional drivers available or does the mouse have to be returned.