Windows 10: My Microsoft Store Was Facing Some Problems So I Did A Reset But After I Did It,

My Microsoft Store Was Facing Some Problems So I Did A Reset But After I Did It, It Disappered From The "Apps And Features" And When I Tried To Open It From Start It Didn't Open. Yes Troubleshooting isn't working.

:)

 

Problem with Store

Hi Ahmad,

Thank you for posting in Microsoft Community.

I would suggest you to provide some information to help you better.

• 
  Did you make any changes prior to this issue?
  
• 
  Are you facing this issue in Local account or the Microsoft account?
  

Let's try the below Steps and check if it helps to resolve the issue.

Step 1:
Try a Windows store resetting and check downloading the apps.

• 
  Press Windows + R key.
  
• 
  Type wsreset and hit Enter.
  

Windows store will reset and start.

If the issue doesn’t resolve then try next step.

Step 2: I would also suggest you to
try creating a new user account and check if issue persists.

Click on the below link to check how to create new user account linking a Microsoft account in Windows 10

Microsoft Support link: http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

Note: Install all the pending updates after logging in to Microsoft account and check.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Microsoft Store Problem

Hi,

There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
article for the steps that you can use.

Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:

• Check for
  connection problem.
• Check if you have the correct time and location settings. Go to Settings
  > Time & Language.
• Reset Microsoft Store cache:
  

• Press Windows + R keys to launch the run command box.
• Type WSReset, then try launching Microsoft and sign in.

We're just here if you need further help.

 

Unable to launch Microsoft Store and Microsoft store apps.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

• Are you getting any error message?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

In the meantime, I suggest you to follow the steps from the article
Fix problems with apps from Microsoft Store to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

Microsoft Store doesn't launch to fix the issues you are facing in launching Store.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator