Windows 10: My microsoft surface will not start...ie the screen remains black. Any suggestions.

Discus and support My microsoft surface will not start...ie the screen remains black. Any suggestions. in Windows 10 Performance & Maintenance to solve the problem; My microsoft surface will not start...ie the screen remains black. Any suggestions.... Discussion in 'Windows 10 Performance & Maintenance' started by PamelaUT, Oct 28, 2020.

  1. PamelaUT Win User

    My microsoft surface will not start...ie the screen remains black. Any suggestions.


    My microsoft surface will not start...ie the screen remains black. Any suggestions.

    :)
     
    PamelaUT, Oct 28, 2020
    #1

  2. Windows 10 Black screen, Start screen, Critical Low Battery

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would suggest you try the power troubleshooter if you are able to boot into the system.

    Follow the steps below.

    • Press Windows key + W and type Troubleshooting.
    • Select Troubleshooting and click on System and Security.
    • Click on Power and follow the onscreen steps.
    For black screen issues click on the link below and refer the suggestions by Sharath Srinivasa.

    Black screen after upgrading to Windows 10

    Hope this helps.

    Regards,
     
    Jesinta Rozario, Oct 28, 2020
    #2
  3. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Oct 28, 2020
    #3
  4. Peer_Sam Win User

    My microsoft surface will not start...ie the screen remains black. Any suggestions.

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Oct 28, 2020
    #4
Thema:

My microsoft surface will not start...ie the screen remains black. Any suggestions.

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