Windows 10: My minecraft account was hacked!

Hello, if this is microsoft suppourt, please help! i was logging in to my minecraft account, "Bob23w14a" is my username. But when i logged in, it said my account was locked. After, i did the steps. When i finally logged in, my account name was "jesusmuanus", and the profile picture was changed. I went to my account, but i could not change my username, or my profile picture.

:)

 

is my minecraft account hacked?

Hi, my name is Kelly, and I'm an independent consultant and I'm here to help.

It's possible that your Minecraft account has been hacked, especially if you don't recognize the email address associated with it. Here are some steps you can take to try to regain access to your account:

Reset your password: Go to the Minecraft website and click on "Forgot Password." Follow the prompts to reset your password. Make sure to choose a strong password that you haven't used before.

Contact Minecraft support: If you're unable to reset your password or suspect that your account has been hacked, contact Minecraft support. They may be able to help you recover your account or provide further assistance.

Check for unauthorized purchases: If someone has hacked your account, they may have made unauthorized purchases using your payment information. Check your payment history to make sure there are no unfamiliar charges.

Enable two-factor authentication: Once you regain access to your account, enable two-factor authentication to add an extra layer of security. This will require a code to be entered in addition to your password when logging in.

It's also important to make sure your computer and any other devices you use to access Minecraft are secure. Run a virus scan and make sure your operating system and other software are up to date with the latest security patches.

 

Minecraft account hacked and email taken off Microsoft account?

Hi

Welcome to Microsoft community.

I empathize with your emotions and your current circumstances. Having your account hacked and losing access to a game you've invested so much time into can be very frustrating.

Here are some steps you can take:

1. Recover your Microsoft Account: Visit Microsoft's account recovery page at Recover your account and follow the prompts. You'll need to provide as much information as possible to prove that you're the rightful owner of the account. This could include the phone number linked to the account, the answer to your security question, etc.
   
2. Report the issue to Mojang: Go to Mojang's help page at https://help.minecraft.net/hc/en-us/requests/new and select "Report a Minecraft Login Issue". Provide as much information as possible about your account and the issue you're facing.
   
3. Check your email account: If your email account associated with your Microsoft account has been compromised, you may need to work on recovering that first. Check with your email provider for their account recovery options.
   
4. Secure your account: Once you regain access, change your password and add two-step verification to prevent future unauthorized access.
   
5. Contact Microsoft Support again: While it's frustrating to not be able to speak to a live person, trying to reach out to Microsoft Support through online channels. This is a dedicated page for Minecraft support at https://support.microsoft.com/en-us/contactus/minecraft/
   

I hope this helps and you're able to recover your account. Good luck!

Please let me know if you need any further assistance. Thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

minecraft account hacked and details changed

I was recently hacked on Minecraft and the guy who hacked my account has switched the email used for my mc account and I can no longer access it. I cannot find anywhere to ask personally to Microsoft to go through there System and see that someone from half way across the world logged into my account and switched my information. And if i try to recover my microsoft account it says the account doesnt exist.

the hacker changed my account name to SacredNeilSeitse. i know he changed the account name to this because 1 thing he forgot my minecraft account was linked to hypixel website.