Windows 10: My Minecraft redeem code doesn't work

I bought a Minecraft redeem code for windows 10 yesterday. But when I tried to put it in it said that it was either used or invalid. The code was not scratched off and it was not shown. I tried again today and the same thing happened. I was wondering if there's any way you can help me.

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

Redeem a gift card or code to your Microsoft account



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Redeem code for Minecraft

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are not receiving a code to redeem the Minecraft Bedrock edition. We would like to know the place of purchase for Minecraft.



If you have purchased Minecraft from Microsoft Store, you can go the order history page in your Microsoft account and you will be able to find the redeem code. Refer the article on

View your Microsoft Store order history.



For more information on redeeming code, see
Redeem a gift card or code to your Microsoft account.



If you still face issues and purchased Minecraft from Microsoft Store, I suggest you to get in touch with the

Microsoft Store support team and they will be able to assist you appropriately.



However, if you have purchased the game from Mojang, I would suggest you to contact the Minecraft team by

submitting a request.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Redeeming Code for Minecraft; Windows 10 Edition is not working.

• Problem Summarized; Microsoft Store says I've already used a code to buy Minecraft Windows 10 Edition (Which I have, I checked my order history). However, I never unlocked the Full Game. In other words, I've been scammed.

I bought Minecraft Java Edition at a time when the Windows 10 version (Redeeming Code) came with it (Last August), so I tried to redeem the game. At the time, it didn't work, so I decided to try later. I tried it again today; however, the website said "This
code has already been redeemed. Get more info", even though the game still wasn't unlocked. So I decided to press
Get more info", and it led me to a website containing answers to multiple questions. I went to "The code was already redeemed" tab,
and this is what it said;

• Once a code has been redeemed, it can't be redeemed again.
• Check your order history to see if it was already redeemed on your account.
• If you have more than one Microsoft account, you might have redeemed it on the other one. Try signing in with your other Microsoft account and try redeeming again, or checking your order
  history.

So I followed the instructions and checked my order history, and it clearly said that I've bought Minecraft Windows 10 Edition at USD$0.00, and also said "Complete; Install". So I clicked on the Install button, and it just showed me the Redeeming Code.
The SAME EXACT ONE. I tried to redeem with that code on the store again, but it said the same exact thing; "This code has already been redeemed. Get
more info". I later tried to have the virtual agent help me, but that didn't work either.

I also tried the "You can't find content after redeeming a code" tab for info, but that didn't work either; It said I didn't own the game... even though I clearly purchased it.

I'm pretty sure this means I've been scammed? I tried to redeem it, but it just put me in a loophole. Help appreciated.