Windows 10: My Minecraft Windows 10 starter collection is having sound issues

[COLOR=rgba51, 51, 51, 1]My Minecraft sound is low pitch and very distorted it also has a static sound running throughout. I've uninstalled and reinstalled but that doesn't fix the issue I'm having. Every sound in the game is distorted and unbearable to listen to. I'm wondering if anyone has had the same problem or if I can have some help with this issue[/COLOR]

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Purchase prompt for Minecraft Starter collection for PC.

Hi Arsalan,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are getting a prompt to purchase Minecraft Starter Edition. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below

• Where did you redeem the code?
  
• Where and when you are getting this purchase prompt?

However, we would like to inform you that Minecraft Bedrock Edition is not available in Microsoft Store. In Microsoft Store you will have the Minecraft Starter and Master collection.



If you have redeemed the code in Mojang website and installed the Bedrock edition from Mojang, then we will suggest you to reinstall the game from Mojang website and sign in with the same account, which was
used for redemption.



Minecraft Starter collection is all together a different game, which you have to purchase separately from Microsoft Store.



I would also suggest you to contact the Mojang support team for further assistance on this issue.

Mojang Team:
https://help.mojang.com/customer/portal/emails/new?ref=footer



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Minecraft for Windows 10 Starter Collection

Greg,

Thanks. I've seen you post this before, and I've performed all of these steps. I still get the 'This product won't work on this device' message when I look at the page for the 'minecraft for windows 10 starter collection.' The store looks like it's working
fine. Other apps appear like I could run them. This appears to be a minecraft-specific thing. I've seen this on at least two separate Win10 laptops at this point.

Thanks,

Joe

 

MINECRAFT STARTER COLLECTION WINDOWS 10

Hi Everybody, Good Evening,

I own MINECRAFT STARTER COLLECTION WINDOWS 10 have enjoyed playing on my pc.. now I wish to download this on my new pc.. request if somebody help me...

Thanks and Best Regards.