Windows 10: my monitor goes off and i think it is because of a driver that can't be updated.

i am getting this error 9/14/2022 Device USB\VID_0CF3&PID_E009\5&317da462&0&8 requires further installation. 11/15/2022 Device USB\VID_0CF3&PID_E009\5&317DA462&0&8 was deleted. Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974} this makes my monitor to go off the driver is Qualcomm QCA9377 Bluetooth

:)

 

ASUS PB278Q Monitor drivers..

Hi,



Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.



I understand the inconvenience that primary monitor of your computer says that there are no driver updates to Windows 10. We will help you to resolve this issue.



I would like to inform that as the manufacturer website says there are no updated driver, you will have to wait for the drivers to be released.



I suggest you to refer to the below steps as a workaround and check if it helps:

Method 1: I suggest you to try the steps check for the updates using below updates:

• 
  Right click on the Start button on the desktop and select
  Device manager.
  
• 
  With Device Manager open, click
  > icon to open the category that you think contains the device you want to update the drivers for.
  
• 
  Once you've found the device you're updating drivers for, right click on the hardware's name or icon and choose
  Update Driver Software.
  
• 
  The Update Driver Software wizard will begin, which we'll completely step through to finish the Windows 10 driver update for this piece of hardware.
  
• 
  Follow the onscreen instructions.
  

Note: If updates are found the device would be updated.





Hope it helps. Kindly update the status of this issue, we will be happy to help you.

 

Monitor goes blank for a couple of seconds

Hello John,

It is possible that the driver for your display adapter was updated when you received a Windows update. To assist you with your concern, let's perform these troubleshooting steps to isolate the issue:

Step 1: Run the troubleshooter to fix common hardware issue:

• Press the Windows key on your keyboard and type
  Troubleshoot.
• Choose Troubleshoot in the results.
• Under Find and fix other problems highlight
  Hardware and Devices then click
  Run the troubleshooter.

Step 2: If the issue still persists, try to uninstall the driver and reboot the computer to reinstall it. Here's how to uninstall your display adapter driver.

• Right click on the Windows/Start button and choose Device Manager.
• Expand Display Adapters.
• Right-click the driver and click Uninstall.
• Reboot computer.

Let us know how it goes.

Regards.

If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.

 

using a monitor to extend my screen

Hi Lou,

There are several possible reasons why your LCD monitor suddenly stopped working. It could be that the graphic driver is outdated or could be the cable used is already damaged.

For us to isolate this problem, we would like to ask the following information:

• Were there any changes made on your computer prior to the issue?
• Have you installed any updates?

In the meantime, please try the following suggestions and see if your laptop will detect the LCD monitor:

• Update the graphic card driver. Check out Update drivers in Windows 10 for the steps.
• Use another cable. Try using another VGA cable to connect the LCD monitor to the laptop.
• Connect the LCD monitor to another computer. To help us isolate the issue, try connecting the LCD monitor to a different computer.

Please let us know how it goes. We're looking forward to hearing from you.

Regards.