Windows 10: My monitors keep going black and i dont know how to stop it!

My monitors keep going black which then forces me to turn the pc off via the power button and back on, after doing so it seems to default to the basic display driver and the amd display driver seems to be no longer available so i then have to reinstall it. I have tried so many different things to fix this. I even bought a new GPU and the problem persists, im beginning to suspect it is just the motherboard degrading and i need to replace it however i also would wish not to. If anyone can suggest anything please your more then welcome as i am at my wits end after having tried so many things for

:)

 

Monitors go black!!!!!!

Hi,

I can understand that must make you feel upset and we will work toward fixing this situation for you.

I suggest you to try the troubleshooting steps suggested by Sharath Srinivasa in the link below and check again.

Click Here

Let us know the result.

 

Monitors go black!!!!!!

Hi Matt,

· Have you made any changes to your computer prior to this issue?

I suggest you to check if there is any failed or pending Windows updates, refer to the below steps and check if it helps.

1. Go to ‘Settings’ and click on ‘Update and Security’.

2. Under ‘Windows Update’ click on ‘Advanced Option’.

3. Click on ‘View your update history’.

4. Check whether any updates are failed, if any try to install the updates and check.

I suggest you to perform system restore as below and check if it helps.

Follow the steps below to perform a System restore to gain back access to all your documents, pictures, mails, etc.

Steps:-

• Press “Windows key + R” Keys to open Run window.
• On run command type “rstrui.exe” (without double code) and press
  OK.
• Select the restore point and follow the onscreen instruction.

System Restore Disclaimer: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

To contact Microsoft refer to the below link.

Contact Us - Microsoft Support

Please get back to us with an update on this issue, we will be happy to help.

Thank you

 

Monitor is going black or distorted white randomly

My first suggestion. If you don't have a spare monitor (or TV with computer input) ask your friend to swap with him for a bit. If the problem occurs with his monitor, you know the problem is in your computer (most likely the card or integrated graphics). If the problem moves to his computer, then you know it is the monitor.

The monitor turning white does NOT suggest power. But the power light going off (assuming it is not even blinking) does. For sure, make sure all the power and data connections are tight - especially if the monitor uses an external power block.