Windows 10: My monitors keep losing connection to my computer and on reliability monitor it says...

Discus and support My monitors keep losing connection to my computer and on reliability monitor it says... in Windows 10 Software and Apps to solve the problem; desktop windows manager stops working multiple times at the instance the monitors stop. i have tried running system scans and updating my drivers and... Discussion in 'Windows 10 Software and Apps' started by Tristan Unruh-Ransom, May 21, 2025 at 6:57 PM.

  1. My monitors keep losing connection to my computer and on reliability monitor it says...


    desktop windows manager stops working multiple times at the instance the monitors stop. i have tried running system scans and updating my drivers and nothing even works. this happens randomly but mostly when i play games but its still random when it happens when im playing. Anytime this happens i have to restart my computer

    :)
     
    Tristan Unruh-Ransom, May 21, 2025 at 6:57 PM
    #1
  2. Jessen P Win User

    Cortana Error in Reliability Monitor

    Hi,

    I appreciate you for trying some steps in order to get the issue fixed.

    If you don't find any error with Cortana, and the issue is only with reliability monitor projecting an error with Cortana. I would then request you to perform DISM and check if the issue is removed.


    • Press Windows key, and type CMD in search. Right click on CMD and click on Run as administrator.

      • In command prompt, type the following commands and press Enter after each command:

      • DISM.exe /Online /Cleanup-image /Scanhealth

    • DISM.exe /Online /Cleanup-image /Restorehealth

    • Close the command prompt and restart the PC and check if it works.


    Please revert if you face any issues with reliability monitor.
     
  3. Reliability Monitor - View All Problem Reports Empty

    Hi Ryan,

    Windows update can reset your system settings and could've affected the information on your reliability monitor. To help us scan and fix your concern, we suggest that you run an sfc scan. Here are the steps on how to:

    • Press Windows

      My monitors keep losing connection to my computer and on reliability monitor it says... 5be689fe-c53f-45b9-85f5-44c8f2bae2b4.png
      key +
      X key.
    • Click Command Prompt (Admin).
    • Type in sfc /scannow.
    • Press the Enter key.

    Once done with the scan, try to re-launch your reliability monitor and check if information is now available. If the concern persist, you can restore from a system restore point by clicking this

    link
    .

    Let us know if you need further assistance regarding your reliability monitor concern.
     
  4. My monitors keep losing connection to my computer and on reliability monitor it says...

    i have a problem to connect 2 monitors.

    Hi Ron,

    Thank you for posting your query in Microsoft Community.

    • What changes did you make in the BIOS? As making the changes in the BIOS is only recommended by Microsoft if done by the manufacturer.
    • How are you connecting to the 2nd monitor?
    I suggest you to follow the steps from this article below:

    Windows help and learning

    [Applies to Windows 10 as well]

    Regards.
     
    SujataMoktan, May 21, 2025 at 7:23 PM
    #4
Thema:

My monitors keep losing connection to my computer and on reliability monitor it says...

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