Windows 10: My mother gave me her laptop before she died, i have passwords but how do i remove her as...

My mother gave me her new Lenovo laptop when she started having memory issues, its windows 11, it has a hello screen with her name and pin, i have the pin number and passwords but how do i remove her as administrator so that screen doesnt come up? She also made an error on it making the backup email, she only has aol and put in a gmail extension, i did do the 30 day recovery process on it to correct it, i have her phone and everything to do authenticator because its on my account and ive been still paying for it so i can wrap up bills, etc. id like to keep all the files and not do a factory r

:)

 

Remove password

Hi,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused to you. I will be glad to assist you with the Issue.

I suggest you to follow the below steps on how to make your Local Account as Administrator Account.

Method 1:

To remove password from the User Account :

• Press Windows + X key on the keyboard.
• Click on ‘Control panel’.
• Select ‘User account’. (On which you want to disable password)
• Click on Remove Passowrd and follow the instructions.

Method 2:

After removing password follow the below steps to disable password page from start up.

• Press ‘Windows + W’ key to search Apps.
• Type keyword “netplwiz” in the search box
• Open netplwiz window from search list.
• On the user accounts page, uncheck the option
  “Users must enter a user name and password to use this computer”
  and click OK.
• Restart the computer and check if it helps.
  

If you want to change the Administrator account follow the steps.

• Login into your current Administrator Account.
• Right click on Start button and select
  Control Panel.
• Select User Account.
• Select the option Manage another Account.
• Select the Local Account.
• Now select the option Change Account Type
  and select Administrator and click Change Account Type tab.

Try the above steps and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

____________________

Thanks & Regards,

 

Cleaning off a Mac Laptop

cleaning it?

Step 1: buy about a half gallon of gasoline.

Step 2: douse laptop in gasoline.

Step 3: toss a burning match onto laptop.

Step 4: watch the fire clense your laptop.

 

Mother-in-law fell for a "Windows support" scam. Can I save her laptop?

My mother-in-law fell for a Windows scam. Apparently a window popped up telling her that her computer had a virus, and she should call this number where they would clean it up for her. To cut a long story short, she gave them her credit card number and enabled remote access.

Credit cards have now been cancelled and we're going to (on another computer) change mother-in-law's password for every web service.

The laptop is now shut down and in my physical possession. I do not want to boot it up: they could have installed anything (trojans, keyloggers), which even Avast may not be able to defend against, right?

My plan is to remove the hard drive, mount it on another machine, and copy off any important files.

After that, what's the safest way of resurrecting it? Can I reinstall Windows on the drive without first booting it up? Or is it safe to boot up for the sole purpose of initiating a factory reset?

What other steps should I be considering?