Windows 10: My mouse disappears when i don't disable the touchpad

My mouse randomly disappeared in a TEST. I had no choice but to complete the rest of the test with the touchscreen. It was really annoying.

:)

 

Disable Touchpad and use External mouse

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you want to disable the TouchPad of your laptop and want to use an external USB mouse.

To use an external USB mouse, please connect the USB mouse to any USB port on your laptop and it will be set up automatically.

To disable the touchpad you can try the following steps and check if that helps:

1. Press and hold Windows + X key on the keyboard.
   
2. Select Device manager from the list.
   
3. Expand Mice and other pointing devices.
   
4. Find Synaptics SMBus TouchPad/ELANClickpad touchpad.
   
5. Right click on the driver and select Disable.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

mouse not disabling touchpad

Hello Don-2up,

I'm John an Independent Advisor and a Microsoft user like you. I understand you want to disable touchpad when mouse is connected.

Install the latest drivers

Sometimes the option to disable touchpad when the mouse is connected isn’t available unless you have the latest drivers. To fix this problem, simply visit your laptop manufacturer’s website and download the latest drivers’ touchpad drivers for your laptop. After downloading the latest drivers, uninstall your current driver by following these steps:

Press Windows Key + X and select Device Manager from the list.

When Device Manager opens, locate your Touchpad driver, right-click it and choose Uninstall.

If available, select Delete the driver software for this device and click OK.

After the driver is removed, restart your PC.

When your PC restarts, install the latest touchpad driver and check if that fixes the problem.

Press Windows Key + I to open the Settings app.

Go to Devices and navigate to Mouse & touchpad tab.

You should see Leave touchpad on when a mouse is connected option. Set this option to Off.

Close the Settings app and check if the problem is resolved.

Press Windows Key + X to open the Win + X menu and select Control Panel from the list.

When Control Panel opens, go to Hardware and Sound section and select Mouse.

When the Mouse settings window opens, you should see the ELAN or Device Settings tab. Switch to it.

Locate Disable internal pointing device when external USB pointing device is attached option and enable it.

Click Apply and OK to save changes.

Please try to check this thread. People find this helpful

https://answers.microsoft.com/en-us/windows/for...

How to Enable Microsoft’s Precision Touchpad Drivers on Your Laptop

https://www.howtogeek.com/325347/how-to-enable-...

I hope this helps! Please let me know if you have any further concerns.

Sincerely



Independent Advisor

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