Windows 10: My mouse keeps disconnecting because of the cord

I have to stretch out the cord for my mouse every five to ten minutes for it to work because it keeps disconnecting because of the cord.

:)

 

Corded Mouse Connectivity

Hi,

It's really odd that your corded mouse is working on your computer, but not on your husband's. It could be a driver issue since it showed that it's working in system diagnostics. Mostly, USB or corded mouse are plug and play device. However, we would like
to clarify if you tried to search for your mouse driver in its manufacturer's website, since you've got a message regarding it. If yes, can you tell us what happened next?

In the mean time, you can check the troubleshooting steps in this article and see if it'll help to resolve
your concern. You may skip the steps that you've already tried.

We're looking forward to your response.

 

Microsoft Sculpt Touch Mouse keeps Disconnecting in Windows 10

Ever since I got this mouse around 3 months ago, my Microsoft Sculpt Touch keeps disconnecting and freezing up. The frequency varies but it can get as bad as 4 times in 2 hours. I have only used the mouse on Windows 10. Although I am currently using the
Insider version of Windows, this has happened prior to updating to Insider and thus is not an Insider issue.

It doesn't seem to be a Bluetooth issue as I can connect and stay connected to my Bluetooth speaker just fine.

Things I have tried already:

• Reinstall Mouse and Keyboard Center and update
• Looked through all relevant categories in device manager-><item>->power management and unchecked "allow windows to turn off device"
  • Qualcomm Atheros Bluetoooth, a few under Human Interface Devices such as Microsoft Hardware Bluetooth Device, etc
• Reinstalled and updated drivers

None of the suggestions have helped. Could someone give guidance on how to fix this? I feel like I have gone through most of the common suggestions for fixing this issue.

 

The mouse stays connected but the keyboard keeps disconnecting in Windows 10.

Original Title[Microsoft Desgner Keyboard and Mouse]

Hi

HP Envy laptop

Windows 10

The mouse stays connected but the keyboard keeps disconnecting. Do you think it is faulty or does anyone have any suggestions.

Thanks for your help...