Windows 10: My mouse keeps spinning when i right click on desktop?

I recently restore all the settings on my windows 10. Deleted all personal files and apps. Set to default.


When the PC is set up. I usually like to right click the desktop and refresh it to make sure the PC is good to go. But after i restored my PC, and right click on the desktop, the mouse keeps spinning and remain spinning for a very long unusual time maybe like 5 min. then it shows the refresh option. After i click refresh and right click again, it continues for another 5 min spinning.


Nothing is running in the background. I have no clue WHY it keep spinning aka "busy"?


How to fix this? When it's spinning I couldn't click any icons on the desktop, but i could open the stuff pinned on my taskbar.... it's just the desktop spinning

:)

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Spinning cursor on task bar for work desktop

Hello TaraKelley,

For us to better assist you, kindly provide the following information:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you download and run the Start menu troubleshooter on this
link. This troubleshooter automatically diagnose and repair common problem with Start menu.

We look forward to your response.

Regards.

 

Mouse

Hi Daryl,

Thank you for using Windows 10.

I understand your concern and would suggest you to try to boot into Safe Mode with Networking. Here is the steps:

• Press and hold the shift key while clicking on
  Restart at the login Screen (Bottom right corner) > Troubleshoot>Advanced Options>
  Startup Settings> Restart >>Choose Enable Safe mode with networking.
  

If the mouse works, then update the Mouse driver. Here is the steps:

• 
  Press Windows+X key on your desktop and select
  Device Manager.
  
• 
  Locate the mouse drivers, expand, right click and click
  on Update.
  

If it doesn’t help, then I would suggest you to
uninstall and re-install the Mouse drivers
in compatibility mode. Here is the steps:

• Go to your manufacturer’s website
  and download the Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and let us know if you need further assistance and we’ll be happy to help you.