Windows 10: my mouse quit working after updating microsoft. how do i get it to work again?

my mouse quit working after updating microsoft. how can i get it to work again?

:)

 

Mouse quit working

Hi Belinda,

Some possible reasons why a mouse would stop working could be an outdated driver, incompatibility of your device with your computer, or hardware issue. Kindly verify the following to help us isolate the cause of your concern.

• Were there any recent changes made to your computer prior to the issue? (Windows update, software or hardware installation, etc.) While it's likely
  you already have the most recent driver for your mouse after a Windows 10 update, if you're having trouble with a device, you can try fixing it by updating its driver or reinstalling it. Here's how:
  

• Select the Start button
• Type Device Manager, and select it from the list of results.
  
• Expand one of the categories to find the name of your device, then right-click (or tap and hold) it, and select
  Update Driver Software.
  
• Select Search automatically for updated driver software.

• Have you tried connecting a different mouse to your computer? Same issue?
• What about when you connect that problem mouse to a different computer?
• Have you done the Hardware and Devices troubleshooter? If not, we suggest you do by following the steps below:

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on

Troubleshooting.

3. Click on View All

on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next

and follow the prompts to run the troubleshooter.

• What is the make and model of your mouse?
• Is the issue the same when you're using a different Internet browser?

We'll keep an eye out for your response.

 

Mouse quits working

The mouse quits working when the computer goes to sleep. However, since the early Windows 10 October, 2016 update, my computer experience has been a misery. First two blue death screens, mouse quits working and MS office files disappear, and screen freezes.
Finally, I took to a computer tech; and after $100 the computer appeared to work until yesterday when the mouse stops working again. Going to purchase a new mouse today and hope it works.

I'll never recommend Windows 10 and wish I had never upgraded from Windows 7 early this year or was it late last year? Whenever it was, it has been a royal pain in the potootie.

 

Designer Mouse Not Working

Hi Henry,

We understand that your Microsoft designer mouse is working on other devices but not on your Windows 10 PC. This can be an issue with an outdated mouse driver. As an initial troubleshooting step, we suggest that you update the device driver. Here's how:

• Click the Start button, type "device manager" in the search box, and then select Device Manager.
• In the list of hardware categories, find the device that you want to update, and then double-click the device name.
• Click the Driver tab, click Update Driver, and then follow the instructions.

Feel free to let us know if there is anything else we can assist you with.