Windows 10: My mouse stops working after I use my graphics tablet

Discus and support My mouse stops working after I use my graphics tablet in Windows 10 Gaming to solve the problem; I have an Intuos Pro medium and a Logitech G502 mouse. All drivers are current and both are connected via USB.When I start up my computer, the mouse is... Discussion in 'Windows 10 Gaming' started by K Sobolewski, Jul 30, 2023.

  1. My mouse stops working after I use my graphics tablet


    I have an Intuos Pro medium and a Logitech G502 mouse. All drivers are current and both are connected via USB.When I start up my computer, the mouse is fine, but as soon as I use my tablet pen, the mouse no longer functions. None of the buttons are responsive, it cannot move the cursor and the scroll wheel does nothing. If I restart, then my mouse starts as functional, but again dies as soon as I use my drawing tablet.

    :)
     
    K Sobolewski, Jul 30, 2023
    #1

  2. Graphics tablet stops working after a couple of seconds

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand how you feel without the tablet, I will assist you to fix the issues.

    From the description of the issues, I came to understand that the issues may occur due to corrupted driver.

    I suggest you to uninstall, reinstall the driver the graphic card driver and check if that helps.

    Follow these steps.

    Uninstall a driver.

    • Click Start, type Device Manager, and press
      Enter
      .
    • Find and double-click the graphics card would be listed under Display Adapters.
    • Right-click the device, and click Uninstall.
    • Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
    • After the uninstallation is complete, reboot your computer as soon as possible. In a pinch you can use the Windows Device Manager to uninstall troublesome driver.
    • Reinstall the latest possible driver from the manufacturer’s website.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Sudharshan M K, Jul 30, 2023
    #2
  3. Graphic Tablet Stopped Working

    Hi Rowan,

    Based on the fact that you just started drawing again with your graphic tablet, this sounds like a driver issue. To resolve, we suggest downloading and installing the latest driver from the manufacturer website.

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.
     
    Adrianne Buc, Jul 30, 2023
    #3
  4. John Zab Win User

    My mouse stops working after I use my graphics tablet

    Issue W/XP-PEN G430 Graphic Tablet and Windows Recognition

    Hi Marvi,

    To fix the issue regarding with device recognition, we suggest that you try these steps:

    Step 1: Uninstall current driver for the Graphic Tablet.

    Step 2: Download and install the latest drivers for the Graphic Tablet directly from the manufacturer's website.

    Let us know how it goes.
     
    John Zab, Jul 30, 2023
    #4
Thema:

My mouse stops working after I use my graphics tablet

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