Windows 10: My mouse thinks its a keyboard because i updated it with the wrong driver.

So my mouse has a constantly spinning blue circle and when i tried to update my drivers i updated it with the wrong driver, it now thinks its a keyboard. its not in the mouse pointers section in device manager but now theres two keyboards in my keyboards section and i cant tell which one apart since their event logs are the same. This is a prebuilt computer which came from skytech with an included mouse and they do not have drivers for the mouse on their website. The mouse has 2 side buttons which input mouse4 and mouse5.

:)

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

Mouse and keyboard driver unknown after recent update

Hi,



This issue normally occurs due to outdated or incompatible keyboard and mouse drivers. We suggest you to run the
Hardware and Devices troubleshooter and check if it helps. Here are the steps:

• Type troubleshooting in the Search bar, and press Enter on the keyboard.
• Click View All.
• Right-click on Hardware and Devices from the list.
• Select Run as Administrator.
• Click Next and follow the prompts to run the troubleshooter.

If issue persists, we recommend that you perform the troubleshooting steps in this
article to resolve your concern.



Let us know how it goes.

 

KB4074588 Update - Breaks Keyboard and Mouse drivers

Hello,

With regards to your concern about the KB4074588 update to Windows 10 that your keyboard and mouse unable to properly use may be related to a compatibility issue or the driver of your devices needs to be updated. For better assistance, we'd like to ask the
following:

• What troubleshooting steps have you tried so far?
• Have you checked the Device Manager on your computer, if the driver of your keyboard and mouse is detectable?
• Are you using a laptop or PC? If you're using a laptop, can provide the make and model of your device? If you're using a PC, can you tell us the make and model of your keyboard and mouse?

Meanwhile, we recommend checking if your drivers are all updated. To do so, follow the steps on this
link.

We are looking forward to your reply.