Windows 10: My mp3 player will not connect to my pc, even though it is still getting charged.

Hi there,


I tried locating the device, adding the device, updating the drivers I was able to do so for the pc, but not the MP3 player, Riuzu, because it still needed to be recognized, but still, nothing. Please help. I had no problem on my last computer doing this. I do have a home built PC this time around, and Avast antivirus software. Thanks in advance for any help you can give me,


Gabrielle

:)

 

PC restarts when connecting mp3 player

I have a ipad nano, when I connect via USB, my PC gets BSOD. It never did this before. After much aggravation, I purchased a different mp3 player (another brand) and does the same thing. I tried different USB ports and same issue.

I have never come across this before. Any idea why my PC reboots whenever I connect any mp3 player to PC?

What have I tried...

• different USB ports
• different mp3 players
• different local windows account
• ran "sfc /scannow (yes it did find something but didnt fix my mp3 issue)
• updated windows

win version OS build 19041.450

 

Mp3 player not charging

I bought a captcha Mp3 player recently. It worked very well for 2 days when it was charged but when the battery finished, it wont charge by laptop or either an adaper used for mobile phones. Please suggest anything.

 

PC restarts when connecting mp3 player

Ah! THAT'S important. You've just established the issue is local to the PC you're working with.