Windows 10: My ms office version 18.2002.1101.0 has 0 bytes according to the specifications after it...

My 5 yr old Dell inspiron computer crashed Monday. My computer version 1909 installed the windows security update KB4549951 April 16. I had problems i thought had resolved see background info below All my files are gone and office won't open. The icon is there and I can see it has O bytes of everything. I checked for hidden files but there are none even though the amount of free memory on both is the same as it was before the crash see below


QUESTIONS

Does this mean i don't have a windows suite? I can't open Word, PowerPoint, Excel or one-note.


Is there a way i can recover my office program? It came with the computer so i don't have discs to reload it.

I know the computer is old and i was planning on buying a new one, so i may have to bite the bullet


I'm going to do a chkdisc to see if it has many bad sectors and repair then see if i go back to a point when the files were there and see if i can recover my docs.

I also have recent backups done a couple of days before the crash, but im worried that whatever caused the files to disappear might affect the hard drive if i open it on the computer. Im also wondering if i do have to get a new computer would i be compromising it by opening the hard drives and then using it to transfer files to a new computer.


I'd appreciate your thoughts about whether these are valid concerns in addition to answering my questions about recovering office programs.



Background


My computer windows 10 version 1909 installed the windows security update KB4549951 April 16 and that day my text disappeared in my word documents and in File Explorer. It kept opening and crashing right away or opening and doing weird things so I'd shut it down and I kept rebooting it. I'd get a message in the upper left corner "media failed", then it started to load the sign in screen. .


Finally, it stayed open, the text was back and my computer was its usual finicky self. I thought I was lucky to just have the disappearing text and multiple crashes.


Monday my computer shut down when I left it for a while. When I came back and restarted it I got a message that it hadn't closed properly and did I want to trouble shoot or reboot. I rebooted and everything looked different when it opened

Many of my desktop icons were gone, the background picture was different and the few icons that were there were lined up and orderly.

The taskbar was also pretty empty. My chrome, word, power point, and other customized icons are gone.

I went into file explorer and my frequent folders are all empty, my files are gone; my documents, downloads, pictures, music videos I've done to promote my books, everything


My keyboard had been working off and on so i got a wireless external one, and there were a few other glitches in word like not pasting text id copied but I could workaround. I figured the disappearing text fixed itself and all was well.


I've had a triangular caution sign in the top rt hand corner of Word and PowerPoint on the screen you use to open, save, start a new document since January. When i tried to click it I get a message I have to be signed into my Microsoft account. I am. I couldn't find any help when I checked here and online although other people had the same problems


I do regular virus and malware scans with Macafee and with a fix-it stick. I purchased system mechanic pro in mid march online I did an initial scan but didn't do my april one before the crashed computer.


I also purchased an editing program and installed it at the end of march. I have 1TB of hdd memory and 8 GB of RAM. Im only using 25% of the TB. I still d a few MB of RAM. The computer currently has the same amount of memory as it did before it crashed and everything disappeared.

:)

 

0 bytes free of 613 MB

Hi,



I have problem with Nokia 808.

When I check memory I see "0 bytes free of 613 MB"

Why?

I did reset *#7370#, but I still have "0 bytes free of 613 MB"

Does anybody have any idea?



Waldek

 

Some Photos showing as 0 bytes long

Yes, worked fine before, just the 0 byte ones won't open or upload.

Using Nokia camera app

I can open photo with camera app afterwards but not the 0 byte ones.

 

Bad Image Errors - dll files changing to 0 bytes

Hi
Have an unusual problem (to me anyway)

Last week I got "Bad Image" errors with Adobe Lightroom (the program had worked OK previously). Two .dll files were listed as corrupt and in Explorer both were shown has having 0 bytes size. Re-installation resolved the problem.
Today I have had the same "bad image" error with another program. Techsmith SnagIt. Once again it was .dll files and they show in explorer as 0 bytes. The timestamp on the 0 byte dlls is the time of the error i.e. today (not when the files were installed).

What I've done so far :
Ran McAfee viruscan across all disks - no problems reported.
Ran Malwarebytes - no problems reported

Went to the properties for the disk drive and under "Tools" ran error check - nothing found
The disk is an SSD so I went to Samsung Magician which shows drive condition as good and S.M.A.R.T. shows wear levelling count at Current Value 99. I do not use Rapid Mode.

The problems are happening on a Samsung 850 Evo 500GB

Any suggestions welcome

Dave