Windows 10: my ms store is not opening

my ms store is not opening. i tried to reset it but it is still not working, when i try to open it shows an error code and my windows updates are also stuck at 0%

:)

 

Store crashes in window 10 : you'll need a new app to open this: ms-windows-store

I just added my wife, Melissa, as a new user account and now the Microsoft Store app is not even listed. When I click on adding an app from your Edge homepage it still shows the window:

You'll need a new app to open this ms-windows-store

I have already typed in the powershell commands suggested and restarted and its still not working. What is the next step? I am using a Dell XPS All In One that started with WIndows 8 - upgraded to 8.1 and then upgraded to WIndows 10.

Thanks in advance, Jeff

 

Error message 'you'll need a new app to open this ms-windows-store'

Hi Adam,

A possible factor why you're having this issue is due to a corrupted app file. To better isolate your concern, Answer the following questions below:

• Did you get any error messages when you're trying to open Windows Store apps?
  
• Which version of Windows are you using?

Meanwhile, we suggest that you follow the steps on this article:
How to re-register Windows Store Apps in Windows 10 / 8. It will provide steps in re-registering Windows Store Apps.

Let us know if you need additional assistance.

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)