Windows 10: My msn is not working correctly

MSM double clicks. Also won’t open articles on home page.

:)

 

Since installing windows 10 by mistake msn premium and explorer constantly drop out, can not download a file, printer does not work correctly, can not burn a cd or dvd

Hi Ronald,

Thanks for posting your query on Microsoft Community.

We understand the inconvenience caused and we will try our best to resolve the issue.

To assist you better, please provide few details.

• 
  When you say explorer, are you referring to Windows Explorer or Internet Explorer?
  
• 
  Which application you are using to burn DVD/CD in your system?
  

I suggest you to try the below steps and check if it helps.

Step 1: For the issue related to MSN premium, I suggest you to contact MSN support.

Refer to the below link:

https://support.microsoft.com/en-us/product/msn-explorer/msn-explorer/msn-explorer?wa=wsignin1.0

Step 2: If you are facing issue with Internet Explorer, related to downloading the files then I suggest you to try clearing the cache and cookies of the browser and check if it helps.

Follow the below steps:

1) Press ctrl key + Shift key + Delete key on your keyboard.

2) Mark check on appropriate cookies and website data, Temporary Internet Files and Website Files.

3) Click on Delete button.

Step 3: For the issue related to printer, try running printer troubleshooter.

Follow the below steps:

1.
Type troubleshooting in the
Search area on the taskbar.

2.
Click on View all on the left panel of the Troubleshooting Windows.

3.
Select Printer

4.
Follow the on screen instruction

Step 4: Since the Disc is not showing up in the drives, when trying to burn DVD/CD, try running hardware and device troubleshooter.

Follow the below steps:

a) Type “Troubleshooting” without quotes in the Search box and hit enter.

b) Select “Hardware and Sound” from the Troubleshooter Window.

c) Select “Hardware and Devices” under Devices option.

d) Follow the On Screen instructions.



Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

MSN Weather App live tile keeps stopping

Hi,

Since you already completed the troubleshooting provided and it did not resolve the concern with the live tile of the MSN Weather app not updating, we suggest that you reset the MSN Weather app by following the steps below:

• Press the Windows key + I to open the Settings
  app and then select System from the list of options shown.
  
• Under the System options menu, select the option on the left-hand panel labeled
  Apps & features.
• Under Apps & features, scroll down through the list of apps installed on your computer and locate the
  Weather app.
• Select the Weather app and then click on the link "Advanced options".
• Once you have the "Advanced options" menu open, click on the button labeled "Reset".
• Once you click on the "Reset" button another prompt will show up notifying you if you would like to complete the reset. Just click on the "Reset" button to complete the process.

Once you complete the steps provided, we suggest that you restart the computer first before you proceed to set up the MSN Weather app again and also verify if the live tile will update properly or not. If the steps still do not resolve your concern we suggest
that you follow the steps on this
link to provide feedback from within the app and provide as much detail as you can to resolve the concern. Refer to the section in the article labeled "Send ideas for improving the app" for the steps to submit your feedback.

Feel free to reach out to us for further concerns.

 

Unable to open MSN Money, MSN News, MSN Weather App in Windows 10 with error code Ox80070002

Hi Linda,

As you are facing issues with accessing the MSN apps on your device, do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• Does this issue persists only with MSN apps?
• Have you made any changes to the operating system prior to this issue?
• What is the complete error message along with the error code?

Method 1: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Method 2: I suggest you to Disable Proxy Settings

Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

Follow the below steps.

• Press Windows Key + R to open
  Run command, type inetcpl.cpl.
• Under Internet Options, go to
  Connections tab.
• c. Click on the LAN Settings button.
• Then uncheck the option Use a proxy server for your LAN.
• Click Apply.

Method 3: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of accessing the Windows apps for further assistance.

Thank you.